TESTQ Technologies
Epicor ERP Support Specialist
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Job Summary
Experienced Epicor ERP Support Specialist with expertise in POC Accounting and multiERP testing providing functional and technical support for project-based accounting processes
Job Description
Epicor ERP Support Specialist
Provide Level 2 and Level 3 functional and technical support for Epicor ERP 10x preferably 10.2.400 focusing on Percentage of Completion (POC) Accounting within the Projects module. Support revenue recognition, job costing, WIP accounting, month-end, and year-end financial close activities.
- Troubleshoot and resolve functional issues across ERP modules including Finance, Procurement, and Manufacturing.
- Configure, maintain, and optimize POC accounting processes for accurate revenue and cost recognition on long-term projects.
- Manage job costing structures, WIP calculations, and project accounting processes.
- Investigate discrepancies related to POC calculations, job cost variances, revenue recognition, and GL postings.
- Support General Ledger reconciliations, multi-company, and multi-currency accounting and compliance.
- Participate in ERP upgrades, system testing, patch validation, change management, and documentation.
- Develop and maintain BAQ reports, dashboards, and data extracts to support business decision-making.
- Provide user support, training, and guidance, maintain Epicor user security, and access controls.
- Maintain ERP documentation, procedures, and support knowledge base.
- Coordinate with business stakeholders and external vendors as required.
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Additional expertise in ERP testing for systems such as JDA, PoS, PLM, Infor LN, JDE, and Peoplesoft. Strong English communication skills.
Roles and Responsibilities
- Deliver Level 2 and Level 3 support for Epicor ERP and related ERP systems testing.
- Troubleshoot and resolve functional and technical issues in Epicor ERP and other ERP platforms.
- Configure and optimize POC accounting and job costing processes to ensure accurate financial reporting.
- Support month-end and year-end closing processes including WIP adjustments and reconciliations.
- Assist finance teams with General Ledger processes, multi-company, and multi-currency accounting.
- Lead ERP system upgrades, testing, and change management activities.
- Develop and maintain reports, dashboards, and data extracts to facilitate management decisions.
- Provide training, user support, and maintain security access controls within Epicor ERP.
- Maintain comprehensive ERP documentation and knowledge base.
- Collaborate with cross-functional teams including Finance, Project Management, Procurement, Manufacturing, and external vendors.
- Conduct testing and validation for additional ERP systems such as JDA, PoS, PLM, Infor LN, JDE, and Peoplesoft to ensure integration and functionality.
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Skills
- Mandatory Skills: ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft), Testing.
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