Lewisham and Greenwich NHS Trust
EPR Go-Live Programme Lead
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EPR Go-Live Programme Lead
The EPR Go-Live Programme Lead is responsible for leading the planning, coordination, and delivery of the operational readiness and Go-Live activities associated with the Trust’s Electronic Patient Record (EPR) implementation programme.
The post holder will provide expert programme and change management leadership to ensure that clinical, operational, digital, and technical teams are effectively prepared for a safe and successful transition to the new EPR system.
Working within a complex healthcare environment, the post holder will lead the development and delivery of Go-Live readiness activities, including:
- Readiness assessments
- Operational support arrangements
- Command centre planning
- Issue management
- Stakeholder engagement
- Communications
- Floor walker deployment
- Post-Go-Live support
The post holder will work collaboratively with senior clinicians, operational leaders, digital teams, programme colleagues, implementation partners, and suppliers to ensure effective management of dependencies, risks, and delivery milestones.
A key responsibility will be ensuring that organizational readiness is evidenced, risks are identified and mitigated, and appropriate governance and escalation arrangements are maintained throughout Go-Live.
The post holder will provide leadership within a matrix management environment and will support the delivery of a sustainable transition from implementation into business-as-usual operations.
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Go-Live Programme Delivery
- Provide senior programme management leadership for the operational delivery of EPR Go-Live activities.
- Lead the development and maintenance of integrated Go-Live plans, ensuring alignment between clinical, operational, technical, and supplier activities.
- Coordinate delivery of key Go-Live milestones and ensure dependencies are actively managed.
Go-Live Readiness Management
- Lead the coordination of organizational Go-Live Readiness Assessments, including preparation, evidence gathering, review, and reporting.
- Develop readiness tracking mechanisms, dashboards, and reporting tools to provide assurance of delivery progress.
- Work with clinical, operational, and digital teams to ensure readiness requirements are understood and achieved.
Go-Live Operational Planning and Support
- Lead the development of operational plans required to support successful Go-Live delivery.
- Coordinate Go-Live support arrangements including:
- Ensure appropriate onboarding, briefing, and induction arrangements are in place for internal and external Go-Live support resources.
Command Centre and Issue Management
- Support establishment and operation of the Go-Live command centre.
- Coordinate issue reporting, logging, prioritization, escalation, and resolution processes.
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Post-Go-Live Support
- Work with application teams and suppliers to support prioritisation and resolution of post-live issues.
Please refer to the Applicant Guide via the link below for key information: Applying to LGT Guide - Key Information for Applicants
Our People Are Our Greatest Asset
When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) Initiatives contribute to cultivate a culture of engagement. We have four staff networks, a Corporate EDI Team, and a suite of programmes and events which aim to insert the 5 Aspirations
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
For further details / informal visits contact:
Name: Bianca Cesaratto
Job title: EPR Programme Manager
Email address: bianca.cesaratto@nhs.net
Telephone number: 020 8333 3000
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