Cambridgeshire Community Services NHS Trust
Equality, Diversity and Inclusion Officer – Patient Experience
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Equality, Diversity & Inclusion Officer – Patient Experience (Band 6)
East of England Health and Care NHS Trust
Make a difference. Amplify every voice. Help reduce health inequalities.
Are you passionate about equality, diversity and inclusion? Do you believe that everyone should have equitable access to high-quality healthcare and the opportunity to have their voice heard?
We are seeking an enthusiastic and experienced Equality, Diversity & Inclusion (EDI) Officer – Patient Experience to lead our patient-focused EDI agenda and help ensure services are shaped by the communities we serve. This exciting role offers the opportunity to influence change across the Trust, improve patient experiences, and champion the needs of diverse and seldom-heard communities.
(Should we receive a high number of applications we reserve the right to close this vacancy at any point after 19-08-2026)
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What you'll do
- Lead and develop the Trust's patient-focused EDI programme.
- Work directly with patients, carers, community organisations and protected characteristic groups.
- Analyse patient feedback and experience data to identify health inequalities and opportunities for improvement.
- Support co-production and engagement initiatives that ensure every community has a voice in shaping services.
- Lead Equality Delivery System (EDS) work and support compliance with the Equality Act 2010 and Public Sector Equality Duty.
- Collaborate with clinical and operational teams to embed inclusive practice throughout the organisation.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
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There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
For further details / informal visits contact:
Name: Claire D'Agostino
Job title: Assistant Director of AHPs and Patient Experience
Email address: claire.dagostino1@NHS.net
Telephone number: 07517533518
Lisa Wright
Patient Experience & Participation Manager
Mobile: 07964 910 323
Email: lisa.wright@nhs.net
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