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Job Title: ER Advisor
Reporting To: HR Business Partner
Location: Heathrow
Contract: Full Time 40 hours Permanent
Work Pattern: Monday to Friday
Salary: Salaried
ROLE OVERVIEW AND PURPOSE
To provide pragmatic, commercial and timely advice on all employee relations matters including discipline, grievances, TUPE, absence management, restructuring and all HR Policies. You will also provide support to your line manager, and operational leads, on work across London as and when required.
KEY RESPONSIBILITIES
- To act as the primary point of contact for all managers on ER cases in a fast-paced environment
- Ensure ER matters are handled fairly and consistently in line with legal and Company requirements
- To log and update all ER queries for reporting purposes
- Work closely with your line manager to monitor, review and update all policies in line with current legislation and best practice
- To prepare employment tribunal responses and evidence bundles and work with the legal team to ensure financial and legal risk minimised
- To help managers implement initiatives to help drive continuous improvement and employee engagement in the business
- To undertake coaching and training with managers to improve skills and knowledge in people management
- Develop and coach operational managers
- To work in partnership with the HR administration and Payroll Teams to ensure data records are consistently and accurately maintained
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Strong ER knowledge and expertise or willingness to lead/develop
- Experience in facilities management, hospitality, or retail
- Used to working with high volumes in a fast-paced environment
- Able to prioritise effectively
- Attention to detail
- Knowledge of TUPE
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- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counselling
- Get Fit Programme
- Financial and legal support
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- Support: Online chat or telephone service for urgent support in a crisis
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