ERF Administrator

Salary: £30,199.00 per annum plus Veolia benefits
Hours: 40 hours per week
Location: Birmingham, West Midlands, B35 7AG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As an ERF Administrator, you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people’s pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental, and financial health; so you can lean on us whenever you need to
• 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid day’s leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing

• Process and track all purchase orders from initiation to completion, confirm receipt of goods, and collaborate with departments to resolve invoice queries and discrepancies
• Raise invoices and issue to suppliers following confirmation of figures by technical team
• Chase suppliers for payment to ensure money received in line with payment terms
• Act as the first point of contact for internal and external stakeholders, monitoring incoming emails and managing inbound phone calls efficiently
• Monitor and track team training requirements, book refresher courses via ServiceNow as certificates approach expiry, and provide monthly training compliance updates to management
• Support health and safety compliance through data monitoring, entry, and document control reporting
• Maintain and update staff personnel files in accordance with GDPR procedures, and prepare, organise, and maintain both physical and electronic filing systems
• Maintain stock control for office, operational, and maintenance supplies across two stock rooms (office and maintenance workshop locations)
• Manage office cleaning staff with support from management
• Deliver accurate data entry to support operations and assist with KPI reporting