Anson McCade
ERP Consultant
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BPO Consultant (ERP Implementation)
Location: UK-wide, flexible working with around 30% travel to client sites
Salary: £80,000+ benefits
Have you led ERP implementations from the first discovery workshop through to go-live? Would you like to do it with a brand-new cloud platform?
Our client, an established ERP software provider, has recently launched a new cloud-based ERP platform. They're looking for an experienced implementation consultant to help their customers get the most from it.
The Role
As a BPO Consultant, you'll guide customers through the implementation and roll-out of the company's software. You'll work closely with fellow consultants to design the overall solution, including workflows, process definitions, integrations, reports, and data migrations.
For customers, you'll be a trusted guide. You'll set clear expectations, keep timelines on track, and make sure the finished solution is well documented and solves real business problems.
What You'll Do
- Run customer discovery workshops to capture, analyse and document business requirements
- Design and configure system solutions, and present them clearly to drive user adoption
- Write functional and technical specifications covering configuration, reporting, customisation, and integration
- Help build implementation plans and schedules, and manage several go-lives at once without dropping standards
- Create test plans, carry out solution testing, and support data conversion and integrations
- Produce user guides and training materials, and deliver training sessions
- Provide first-level consulting and support during live implementations, both remotely and on site
- Spot and resolve issues that could affect a project's success
- Work with the Professional Services team to keep improving processes
- Submit weekly status reports, timesheets, and expenses
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What You'll Bring
- At least 3 years as a lead consultant, with experience of enterprise-level ERP implementations
- A sound working knowledge of business and accounting processes
- Familiarity with Lean and Agile, plus exposure to (or a qualification in) PMP or another recognised project methodology
- Basic SQL knowledge, and proficiency in Microsoft Word, Excel, and Project
- The ability to pick up new software and technologies with minimal guidance
- Excellent customer-facing skills, with strong presentation, written, and verbal communication
- A logical, systematic approach to investigating issues and finding effective solutions
- Strong commercial and business awareness
- Excellent organisation, with a proven ability to multi-task and stay calm under pressure
- A self-motivated, adaptable team player who enjoys a fast-paced environment
- Willingness to travel across the UK (around 30% of your time)
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What's on Offer
- A competitive salary
- Private healthcare
- A company pension with employer contributions
- 25 days' holiday plus bank holidays
- Flexible working
- Exercise reimbursement
- A friendly, supportive culture with regular social events
- Genuine support for your professional development and career progression
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