User Engagement & System Growth

• Provide high-level support for system queries, fostering user accountability and data ownership.
• Develop "next-gen" training materials and step-by-step guides that support different learning styles across our global regions.
• Collaborate with the People team to support Deltek Talent, ensuring seamless integration between our HR and project data.

What you'll bring

We value diverse experiences and backgrounds. If you meet most of the criteria below, we encourage you to apply.

Essential

• 1+ years of experience in an ERP Coordinator, Analyst, or Support role. Direct experience with Deltek VantagePoint is highly desirable.
• Understanding of Data Visualisation using tools such as Power BI to create complex reports and dashboards.

Desirable

• Ability to work successfully on own initiative, as well as part of a local and global team.
• Flexibility and adaptability to changing business needs.
• Ability to manage and prioritise a diverse workload, sometimes in a pressured environment.
• Excellent communication skills. The ability to bridge the gap between technical data and creative project needs.
• Experience in project-based consultancy environments and an understanding of project/resource life cycles.
• Digital and systems literacy, including experience with data cleansing and SQL.
• A demonstrable interest in Agentic AI and modern automation approaches, with the curiosity to explore how they can be applied responsibly within business systems.
• Ability to work across functions with a range of internal stakeholders in a facilitative, collaborative role.
• Experience working within an Architecture, Engineering, or Design Studio environment is a significant advantage.

Interview Schedule

• First-round interviews will be held online via MS Teams, and second-round interviews will be held in person at our London or Bristol Studios in July 2026.

We’d love to hear from you! Share a cover letter that explains your journey and how it aligns with this role. Be sure to include:

• Your experience supporting ERP systems in a global, project-driven environment
• Any experience with Deltek Vantagepoint

Employment Details

• Role: Permanent, full-time
• Hours: Forty (40) hours per week, flexible between 8am and 8pm Monday-Friday.
• Model: Hybrid (home-working and studio-based collaboration in London or Bristol)
• Location: UK, with the right to work without sponsorship.
• Travel: Regular travel to external meetings and UK studio/s.
• Salary: £32,500 - £42,500 per annum for a forty (40) hour week.

Please state your salary expectations in your application in line with your experience.

Employee Benefits

• Laptop and IT peripherals upon joining.
• Following a three-month probationary period:
  • Unlimited 'Take-What-You-Need' (TWYN) leave, including bank holidays
  • Studio closure between Christmas and New Year
  • Annual bonus scheme, subject to the Partnership’s performance year on year.
  • Pension auto-enrolment scheme.
  • Monthly allocation of live event tickets.
  • Contribution to home internet and utilities.
• Upon successful completion of your second year, eligibility to join our Private Health Insurance plan.

Start Date

• July - August 2026

Equity, Diversity & Inclusion

Charcoalblue is committed to creating an inclusive, accessible and respectful workplace where everyone can thrive. Our recruitment is open to all, and we encourage applications from people of diverse backgrounds to reflect the communities and clients we serve globally.

We believe that everyone – employees, partners, clients and collaborators – is entitled to be treated with dignity, fairness and respect, and we are committed to providing services and workplaces that are accessible and inclusive across all regions.

We prioritise accessibility throughout the recruitment process. If you require this application in an alternative format or need reasonable adjustments, please contact Angelica Lucero at angelica.lucero@charcoalblue.com or via telephone at +44 (0)20 7928 0000.