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Company Description:
Shaws of London is a trusted, family-run property firm based in West London, supporting clients across West London and surrounding areas. The company offers professional, tailored services for buying, selling, renting, and developing residential and commercial properties. With over 30 years of experience, the team brings deep local market knowledge and a strong commitment to client care. Shaws of London focuses on making property transactions smooth and as stress-free as possible. The business is built on values of honesty, integrity, and transparency in all client relationships.
Role Description
The Negotiator is a full-time, on-site role based in Hayes, working within the estate agency team to support property sales and lettings.
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- Day-to-day responsibilities include managing buyer and tenant enquiries, arranging and conducting property viewings, and providing accurate information about listings.
- The role involves negotiating offers between buyers, sellers, landlords, and tenants, and progressing agreed deals through to completion.
- The Negotiator will prepare and update property details, maintain records on internal systems, and ensure clear, timely communication with all parties.
- This position also requires building long-term relationships with clients, contributing to marketing activities, and representing Shaws of London’s values in every interaction.
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Qualifications:
- Experience in estate agency or property roles, including familiarity with local residential and commercial markets
- Strong communication skills, including confident face-to-face, phone, and written interactions
- Proven customer service skills with a client-focused and solution-oriented approach
- Demonstrated sales and negotiation skills, with the ability to convert leads and close deals
- Knowledge of lettings processes and related documentation is highly beneficial
- Ability to work on-site in Uxbridge, manage time effectively, and handle multiple transactions simultaneously
- Comfortable using property software, CRM systems, and standard office applications
- Prior experience in a similar role and a strong interest in property and the local area are an advantage
- Driving Licence and access to car is a must
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