EC Recruitment Limited
Estate Manager
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Estate Manager – Residential & Mixed-Use Development
East London
£65,000 – £70,000 + Bonus
30+ Days' Holiday
Full-time | On-site
The Opportunity
We are looking for an experienced, hands-on Estate Manager to take ownership of a prestigious residential development in East London, which also incorporates a number of commercial units.
This is a significant on-site leadership role for someone who wants to really make a development their own.
You will be visible, engaged and know what is happening across your site. From leading and developing the on-site team to overseeing building operations, contractors, compliance and the resident experience, you will set the standards and make sure they are consistently delivered.
We are particularly interested in someone proactive and forward-thinking – an Estate Manager who doesn't simply react to problems, but anticipates them, takes ownership and continually looks for ways to make things better.
If you are someone who walks a development and naturally notices what needs attention, enjoys getting the best from a team and takes genuine pride in the environment you manage, this could be an excellent opportunity.
The Role
As Estate Manager, you will take ownership of the day-to-day running of the development, ensuring it operates smoothly, safely and to an exceptional standard.
This is your site to run. You will be visible across the development, leading the on-site team, building strong relationships with residents and occupiers and ensuring contractors and service partners consistently deliver.
You will have the autonomy to identify what needs attention, make things happen and continually look for ways to improve the operation, presentation and overall experience of the development.
Key responsibilities will include:
- Taking ownership of the daily operation, presentation and performance of the development
- Leading, motivating and developing the on-site team, creating a positive and accountable culture
- Maintaining consistently high standards of customer service and resident experience
- Overseeing contractors and suppliers and ensuring works are completed safely, efficiently and to the required standard
- Taking responsibility for planned and reactive maintenance and ensuring issues are followed through to resolution
- Maintaining oversight of plant, equipment and the wider operational performance of the development
- Taking the lead on Health & Safety, fire safety, emergency procedures and site compliance
- Monitoring expenditure and ensuring the development operates effectively within agreed budgets
- Managing defects and snagging issues with relevant parties
- Maintaining high standards of security, access control and overall site safety
- Building strong relationships with residents, commercial occupiers, contractors and other stakeholders
- Taking ownership of complaints, emergencies and complex operational issues
- Reviewing existing systems and procedures and introducing improvements where they will enhance efficiency, service or the resident experience
- Being proactive in identifying potential issues and addressing them before they become problems
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About You
We are looking for an experienced Estate Manager, Development Manager, Building Manager or similar who understands what it takes to successfully run a high-quality residential or mixed-use development.
This isn't a role for someone who wants to manage from behind a desk. You will enjoy being out on the development, engaging with your team, speaking with residents and occupiers, checking standards and getting involved when needed.
You will be:
- An experienced Estate Manager, Development Manager, Building Manager or similar
- A confident and engaging people manager who leads by example
- Hands-on, proactive and solutions-focused
- Forward-thinking and always looking for ways to improve
- Experienced in managing contractors, maintenance and service delivery
- Technically aware with a good understanding of building operations
- Knowledgeable in Health & Safety, fire safety and compliance
- Commercially aware and comfortable managing expenditure against budget
- Confident dealing with residents, commercial occupiers and a broad range of stakeholders
- Calm and decisive when dealing with challenging situations or emergencies
- Highly organised with excellent attention to detail
- Professional and approachable with high expectations of yourself and your team
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Above all, you will take pride in your development and treat it as your own – knowing what is happening across the site, setting the standard for your team and taking responsibility for getting things done.
The Package
This is a senior appointment offering a strong package for the right Estate Manager:
- £65,000 – £70,000 basic salary
- Bonus
- 30+ days' annual holiday
- The opportunity to take real ownership of a prestigious East London development
- A high-profile, autonomous Estate Manager position
- The opportunity to lead and develop an established on-site team
- Genuine scope to influence how the development is run and introduce improvements
This is an opportunity for an accomplished Estate Manager who wants more than simply maintaining the status quo.
You will have the scope to put your stamp on the development, build a strong team culture and play a key role in shaping the experience of the people who live and work there.
If you are an experienced, hands-on Estate Manager who likes to be visible, involved and one step ahead, we would love to hear from you.
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