Pinnacle Property Management Ltd
Estate Operative
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ESTATE OPERATIVE
Rendall & Rittner
£25,521
White City Living - W12 7RQ
Wednesday - Sunday 0800 - 1600
DEVELOPMENT DETAILS
Join a landmark West London neighbourhood delivering up to 1,465 new homes, where residents enjoy 39,000 sq ft of exceptional facilities including lounges, cinemas, pools and a Health Club complete with virtual golf. You’ll be part of a busy, premium environment with a diverse community and a high standard of service. With White City and Wood Lane Underground stations at the entrance, this is a vibrant, well-connected setting where no two days feel the same.
ROLE EXPECTATIONS
You will be the on-the-ground guardian of presentation and safety across the development’s buildings, amenities and landscaped areas. Most days you’ll be cleaning and maintaining communal spaces, managing waste and recycling, completing routine checks, and supporting residents and contractors to keep everything running smoothly.
What Success Looks Like
- Communal areas, amenities and back-of-house spaces are spotless, safe and welcoming at all times.
- Residents receive friendly, proactive support and their requests are handled promptly.
- Maintenance issues are identified early, accurately logged and followed through to resolution.
- Waste streams are managed efficiently, with bins presented and areas kept clean and odour-free.
- Health and safety checks are completed on time with clear, compliant record keeping.
- You communicate well with the wider site team, sharing updates and working as one.
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How You'll Spend Most Of Your Time
- Cleaning and detailing lobbies, corridors, lifts, stairwells and amenity spaces to premium standards.
- Managing waste and recycling, including bin rotations, compactors and keeping stores immaculate.
- Carrying out daily, weekly and monthly checks of plant rooms, back-of-house and fire safety equipment.
- Spotting, reporting and helping to resolve defects, leaks, lighting faults and minor maintenance.
- Assisting residents, visitors and contractors with access, wayfinding and deliveries.
- Preparing and resetting facilities such as lounges, cinema rooms, gyms and poolside areas.
Who This Role Is For
- You take pride in standards and care about the details that residents notice.
- You’re reliable, organised and comfortable following schedules and procedures.
- You’re friendly and approachable, with a calm, can-do attitude.
- You work well in a team but are equally confident taking ownership of tasks.
- You’re physically fit and happy with a role involving movement, lifting and regular rounds.
Experience That Helps
- Housekeeping or caretaking in high-end residential, hotels or leisure environments.
- Experience with waste management, recycling processes and using compactors.
- Basic maintenance skills and confidence using cleaning equipment safely.
- Familiarity with health and safety practices, risk awareness and accurate record keeping.
- Working effectively with residents, contractors and onsite management teams.
What We Offer
- 35 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
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About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
Initial conversation with our talent team
Interview focused on your approach to customer service, maintaining high standards, health and safety awareness and teamwork
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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