Pinnacle Property Management Ltd
Estate Operative
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ESTATE OPERATIVE
Rendall & Rittner
31168
Lombard Square (1723 Lombard) - SE28 0FX
Mon - Fri 8am to 16:00pm, Sat 8am to 13:30pm
DEVELOPMENT DETAILS
Be part of a vibrant, new-build mixed-use neighbourhood in Plumstead, where around 2,000 homes encircle a beautifully designed 1.8-acre landscaped garden square. You’ll support a growing community of residents who value well-kept spaces, safety and friendly, responsive service. With Plumstead station a short walk away and the Elizabeth line at Woolwich offering fast links across London, this is a dynamic setting with a blend of residential calm and city connectivity.
ROLE EXPECTATIONS
You will be the welcoming face of the development, keeping communal areas spotless, safe and running smoothly. Most days you’ll carry out scheduled cleaning, basic maintenance checks, waste management and grounds support, while responding to resident requests with calm efficiency. You’ll work closely with the on-site team and contractors to uphold high standards across the estate.
What Success Looks Like
- Communal areas, entrances and corridors are consistently clean, tidy and well presented.
- All Health & Safety checks are completed on time, with hazards identified and escalated promptly.
- Residents feel listened to and supported, with issues acknowledged and actioned quickly.
- Waste and recycling are managed efficiently, with bins clean, stores organised and collections on schedule.
- Contractors are met, guided and monitored so works are completed safely and to specification.
- Shift handovers are clear and accurate, keeping colleagues fully informed.
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How You'll Spend Most Of Your Time
- Daily cleaning of lobbies, corridors, lifts, stairwells and amenity spaces.
- Waste and recycling duties, including rotating bins, keeping stores hygienic and arranging collections.
- Carrying out routine estate inspections, reporting defects and assisting with basic remedies where safe to do so.
- Supporting grounds presentation around the garden square, including litter picks and seasonal tasks.
- Meeting and escorting contractors, monitoring permits to work and ensuring compliance on site.
- Responding to resident queries and logging actions through the agreed systems.
Who This Role Is For
- You take pride in immaculate standards and spot the small details others miss.
- You’re friendly, solution-focused and comfortable engaging with a diverse resident community.
- You’re reliable, punctual and thrive with structured routines and clear procedures.
- You stay calm under pressure and prioritise effectively when multiple tasks arise.
- You value teamwork and clear communication, keeping colleagues informed at every step.
Experience That Helps
- Previous experience in an estate operative, caretaker, facilities or housekeeping role.
- Hands-on familiarity with waste management, cleaning equipment and safe use of supplies.
- Basic understanding of building services and common H&S procedures in residential settings.
- Experience supporting contractors on site and checking permits or RAMS.
- Using handheld devices or systems to record tasks, inspections and incidents.
What We Offer
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- 20 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on your customer service approach, attention to detail, Health & Safety awareness and ability to manage daily cleaning, waste and contractor coordination
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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