Rendall & Rittner
Estate Operative
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ESTATE OPERATIVE
Rendall & Rittner
27000 Kensington Row - W14 8FN
4 days on 4 days off 7am - 7pm
DEVELOPMENT DETAILS
You’ll be part of a prestigious, high-spec development of 150 luxury apartments set just off Kensington High Street. With a residents’ leisure suite and both indoor and outdoor play areas, the environment is elegant yet family-friendly, blending calm private spaces with lively communal zones. Moments from High Street Kensington Underground, you’ll work at the heart of Central London life, supporting residents who expect exceptional standards, discreet service and a spotless, well-run environment.
ROLE EXPECTATIONS
You will be the on-site guardian of presentation, cleanliness and safety across all internal and external communal areas. You’ll deliver hands-on cleaning and basic maintenance, support parcel and contractor movements, and be a consistent, helpful presence for residents and colleagues throughout your 12-hour shift pattern.
What Success Looks Like
- Communal areas are immaculate, welcoming and ready at all times, with standards checked and recorded.
- Health and safety routines are followed precisely, with hazards identified early and resolved promptly.
- Residents feel listened to and supported, with issues handled politely and followed through to completion.
- Waste management runs smoothly, with bins rotated, compactors maintained and recycling maximised.
- Contractors are signed in, supervised to site rules and leave areas tidy and safe.
- Handovers are clear and concise, ensuring seamless continuity between shifts.
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How You'll Spend Most Of Your Time
- Cleaning lobbies, lifts, corridors, stairwells and amenity spaces to a high standard.
- Managing refuse and recycling, including moving bins, operating compactors and keeping stores hygienic.
- Carrying out basic maintenance, inspections and reporting defects for prompt repair.
- Monitoring access points, key control and CCTV where required, escalating concerns as needed.
- Supporting parcel handling, deliveries and move-ins or move-outs with care and efficiency.
- Coordinating and overseeing contractors, ensuring compliance with site procedures and permits.
Who This Role Is For
- You take pride in presentation and notice the details others miss.
- You’re reliable, organised and comfortable working a 12-hour, 4 on/4 off shift pattern.
- You communicate warmly and professionally, even when it’s busy.
- You’re proactive, safety-conscious and happy to roll up your sleeves.
- You work well in a small team, sharing updates and supporting colleagues.
Experience That Helps
- Experience in residential estates, hotels, hospitality or facilities services.
- Hands-on cleaning, porterage or caretaking in premium environments.
- Familiarity with waste management, recycling systems and basic maintenance tasks.
- Confidence working with contractors, permits to work and site inductions.
- Using checklists, mobile apps or logs to record inspections and actions.
What We Offer
- 20 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
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About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on your customer service approach, health and safety awareness, problem-solving in real scenarios, and how you maintain high standards over long shifts
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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