Midland Heart
Estates Officer Fixed-Term Contract
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Estates Officer - Fixed-Term Contract
We have an exciting opportunity for an Estates Officer to join us on a Fixed-Term Contract till 31st March 2027 to help deliver a high-quality estate management service to our tenants, ensuring their property is one they're proud to call home.
About the Role
Your role will be to deliver a high-quality estate management service that reduces the risk of harm to residents, damage to our assets and tenancy failure, through professional and timely interventions.
Day-to-Day Responsibilities
- Oversee the management of all communal and non-communal spaces with a focus on safety and performance, managing our contracts
- Proactively manage abandonments, pest and vermin treatments and estate improvements
- Oversee Health and Safety functions including managing emergency response plans and fire risk actions
- Form effective relationships with customers to maximise the duration of their tenancy from sign-up to termination
- Collaborate with customers in order to shape, develop and continually improve our services
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Travel Requirements
You'll be required to travel for this role regularly, therefore our ideal candidate will either hold a full UK driving licence or evidence of the ability to travel throughout the area of operation. To deliver this role successfully, expect to be out on patch 4 days per week with 1 day per week working from Bath Row, West Midlands Hub or from home dependent on business needs.
Ideal Candidate
Your CV and covering letter will demonstrate the following:
- Experience working within housing management, estate management or a similar property-based role, with responsibility for managing a geographical patch, portfolio or group of properties.
- Experience managing estate or environmental services, such as grounds maintenance, communal cleaning, fly-tipping, pest control or other neighbourhood/estate-related issues.
- Experience working with external agencies or partner organisations, such as Local Authorities, the Police, contractors or other community partners, to resolve property, estate or community-related issues.
- Experience supporting building and/or estate safety activities, such as fire safety actions, property or estate inspections, site walkarounds, health and safety checks or monitoring compliance actions.
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Application Process
Interested? Please click "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal and submit a CV and mandatory cover letter outlining how your experience is relevant to the role.
Please note that we cannot accept applications that do not contain a cover letter.
Assessments
Assessments are scheduled to take place on the 28th & 30th September 2026 at our West Midlands Hub – 50 Popes Lane, Oldbury.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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