ETFBOOK
ETF Account Manager
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ETF Account Manager
Location: Remote (European Time Zone), or from the office in London
Contract Type: B2B
About Us
ETFBOOK is a Swiss SaaS company providing data, analytics, and custom solutions in the Exchange Traded Funds (ETFs) space. Founded in 2020, we aim to make global ETF data accessible, actionable, and valuable for institutional participants, including ETF issuers, index providers, fund service providers, market makers, exchanges, and buy-side institutions.
We develop a platform which offers comprehensive insights through a user-friendly web application and robust APIs, covering areas such as product analysis, fund flow tracking, performance comparisons, and liquidity assessments.
About the Role
We are seeking an experienced and driven ETF Account Manager to lead client engagement and business growth in Europe. You will act as ETFbook’s face in the European market - cultivating relationships with institutional clients, ETF promoters, and ecosystem partners. This is a unique opportunity to combine sales, account management, and thought leadership while shaping the future of ETF data solutions.
Responsibilities
- Develop and grow client relationships across the ETF ecosystem - including ETF promoters, asset managers, wealth managers, institutional investors, and other key stakeholders.
- Drive new business opportunities through proactive outreach, targeted prospecting, and engagement (demos, workshops, presentations, events, campaigns).
- Lead onboarding processes and ensure seamless adoption of ETFbook’s platform, APIs, and custom solutions.
- Act as a trusted ETFbook ambassador, advising clients on product innovation, data solutions, and market trends.
- Collaborate cross-functionally with product, data, and tech teams to deliver tailored client solutions.
- Monitor client engagement to identify challenges, upsell/cross-sell opportunities, and deepen long-term partnerships.
- Create high-quality client materials, including tailored presentations, reports, and training.
- Stay on top of ETF market trends, regulations, and competition to position ETFbook strategically in client discussions.
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Requirements
- 5–8 years of proven experience in the ETF ecosystem (account management, institutional sales, client services, or sales support) within the European market.
- Strong knowledge of ETFs, including data & analytics, capital markets, and investment strategies.
- Track record of engaging and influencing decision-makers across institutional finance.
- Exceptional communication, presentation, and negotiation skills.
- Analytical mindset, with the ability to transform complex data into actionable insights.
- Self-motivated, entrepreneurial, and highly organized — thrives in a dynamic, fast-paced environment.
- Bachelor’s degree in Finance, Economics, Business, or related field required (Master’s degree or CFA designation a plus).
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What We Offer
- 100% remote work from anywhere within the European time zone.
- Competitive B2B contract.
- Exciting growth opportunities in a fast-paced startup.
- Impactful work: help revolutionize ETF data market, currently fastest growing area of finance.
- Have a real impact of developing products: your work will directly influence live projects, delivering measurable results in real-world applications.
- Culture of innovation: collaborate with forward-thinking professionals in technology and finance where experimentation and creativity are encouraged.
- Team-building events at least twice a year, hosted in various European locations.
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