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At the heart of our responsible sourcing programme
This role helps ensure the products our customers buy are sourced ethically, responsibly, and in line with our standards.
Working across a diverse General Merchandise supply base, you'll partner with suppliers, auditors, and internal teams to identify risk, drive improvements, and help deliver our ethical trade commitments. This is a hands-on role, with opportunities to travel internationally, visit suppliers, and make a real impact across our supply chain.
What you'll do
- You'll support the delivery of our ethical trade programme across a diverse General Merchandise supply base, working closely with suppliers, third-party audit partners, and internal stakeholders to ensure ethical standards are met.
- A key part of the role will involve conducting supplier assessments and site visits, identifying areas of risk, supporting corrective action plans, and helping suppliers drive continuous improvement.
- You'll also support the onboarding of new suppliers, provide guidance on ethical compliance, and help investigate any issues that arise within the supply chain.
- Working across multiple countries and supplier types, you'll monitor emerging legislation and ethical risks, sharing insight and recommendations with the wider business.
- Alongside this, you'll deliver training and support to suppliers and internal teams, helping build capability and embed best practice.
- You'll also support and deputise for the Global Ethical Manager when required, providing wider support across the Technical & Ethical team and helping ensure priorities continue to move forward effectively.
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Who you are
- You'll be passionate about ethical trade and enjoy building strong relationships that drive positive change.
- Whether you're an experienced social compliance auditor or have worked within ethical sourcing, compliance, or responsible sourcing programmes, you'll be confident navigating complex issues, influencing stakeholders, and balancing priorities across multiple suppliers and geographies.
- You'll enjoy working independently, getting out into the supply base, and helping drive meaningful improvements that support both suppliers and customers.
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Essential Criteria
- Experience within ethical trade, responsible sourcing, business human rights, social compliance auditing, or ethical compliance programmes
- Strong understanding of labour standards, ethical codes, and relevant legislation
- Experience conducting audits, assessments, or supplier reviews
- Strong stakeholder management and influencing skills
- Excellent communication skills
- Experience identifying risks and conducting root cause analysis
- Strong organisation and project management capability
- Good analytical and IT skills
- Ability to manage sensitive or challenging conversations
- Strong commitment to responsible sourcing and human rights
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