Bramwith Consulting
ETRM Client Relationship Manager - £75k Basic + Bonus + Benefits
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ETRM Client Relationship Manager - £75k Basic + Bonus + Benefits
Global ETRM software house seeks an experienced ETRM professional to manage their UK & European clients. Joining their London office, you’ll work in a hybrid role with 1 day in the office and 4 days flexi working, although you will also want to visit your clients as needed.
About the Role
The successful ETRM Client Relationship Manager will have a strong background in ETRM working in a similar Relationship Manager or Customer Success role or coming from more of an ETRM delivery role. It is important that you have a good knowledge of the ETRM industry so are able to talk to clients on their level, understanding their requirements and problems.
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Equally, this is a commercially driven role, so requires someone able to manage multiple multinational clients, with experience of renewals, upselling, and related activities. This role is ideal for someone working in ETRM but who enjoys the customer facing side of the role, managing and driving client relationships.
Responsibilities
- Manage UK & European clients
- Work in a hybrid role with 1 day in the office and 4 days flexi working
- Visit clients as needed
- Ensure ongoing key client satisfaction
- Look for upselling opportunities
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Requirements
- Strong background in ETRM
- Experience in a Relationship Manager or Customer Success role
- Good knowledge of the ETRM industry
- Experience managing multiple multinational clients
- Experience with renewals, upselling, and related activities
Salary
£70-75k basic + 20% bonus + benefits
Contact
Please email Ben for more information.
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