Vallum Associates
EUC Architect
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The Role
This role will play a critical part in delivering end-to-end EUC architecture for a leading global retail organization, supporting a large, distributed estate across stores, offices, and distribution centres. The position will drive transition, transformation, and modernization initiatives, including cloud-based endpoint management, digital workplace technologies, and secure, scalable EUC platforms.
The EUC Architect will influence enterprise-wide strategy and design, working closely with senior IT leadership to enhance operational efficiency, user experience, and compliance in a fast-paced retail environment. The role provides exposure to large-scale, multi-technology ecosystems spanning Windows, macOS, mobile platforms, endpoint security, and retail-specific systems such as EPOS.
Additionally, the role offers access to cutting-edge technologies including Microsoft Intune, modern device management, automation frameworks, digital experience monitoring tools, and cloud-driven EUC services. The architect will lead innovation initiatives, enabling automation, analytics-driven insights, and continuous service improvement, directly impacting business performance and customer experience at scale.
Your Responsibilities
- Define and own end-to-end EUC architecture across endpoint platforms (Windows, macOS, mobile, EPOS)
- Lead EUC transition and transformation initiatives, ensuring alignment to business and IT strategy
- Design and implement modern device management solutions (Intune, SCCM, Autopilot)
- Drive endpoint security, compliance, and patch management standards across the estate
- Collaborate with IT leadership and stakeholders to enable strategic decision-making
- Establish governance, standards, and best practices for EUC service delivery
- Oversee application packaging, deployment, and lifecycle management across platforms
- Ensure high availability and performance of business-critical EUC services
- Lead innovation through automation, digital experience monitoring, and analytics-driven improvements
- Support audit readiness, risk mitigation, and adherence to regulatory and security requirements
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Essential Skills/Knowledge/Experience
- Strong expertise in EUC architecture across Windows, macOS, and mobile device management
- Hands-on experience with Microsoft Intune, SCCM, Autopilot, and modern endpoint management
- Proven experience in leading large-scale EUC transition and transformation programs
- Deep understanding of endpoint security, compliance, patching, and vulnerability management
- Experience in managing retail-specific technologies such as EPOS and store devices
- Strong knowledge of application packaging, deployment, and lifecycle management
- Ability to define EUC standards, governance models, and service delivery frameworks
- Experience working with senior stakeholders (CIO/IT leadership) and driving strategic decisions
- Exposure to digital experience tools (e.g., Nexthink, SysTrack) and automation initiatives
- Strong analytical, problem-solving, and risk management capabilities in complex environments
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Desirable Skills/Knowledge/Experience
- Experience with cloud platforms (Azure Virtual Desktop, Windows 365) and cloud-native EUC solutions
- Exposure to Zero Trust architecture and advanced endpoint security frameworks
- Knowledge of identity and access management (Azure AD, Conditional Access, MFA)
- Familiarity with ITSM tools (ServiceNow) and ITIL-based service management practices
- Experience in retail or distributed enterprise environments with large-scale endpoint estates
- Understanding of automation and scripting (PowerShell) for EUC optimization
- Exposure to DevOps practices and CI/CD for endpoint configuration and application deployment
- Experience working in multi-vendor and geographically distributed delivery models
- Familiarity with compliance frameworks (ISO 27001, GDPR) and audit processes
- Strong communication and presentation skills for executive-level reporting and workshops
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