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About Zenzero
Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts.
We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we.
We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading.
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About the Role
At Zenzero, we believe that great technology is powered by great people. As an on-site End User Computing Engineer, you won’t just be fixing tech, you’ll be the face of IT excellence, keeping people connected, secure, and empowered every single day.
If you thrive in a dynamic, hands-on environment where no two days are the same, love solving technical challenges and take pride in delivering a seamless user experience, this is the role for you. You’ll play a pivotal part in keeping downtime to a minimum, keeping our assets locked down and driving continuous improvement across our IT ecosystem.
Ready to make an impact and help elevate IT support to the next level? Read on!
Knowledge Required
- Azure/Entra
- Intune
- MDT
- Apple business manager
- Google Workspace
Responsibilities
- Provide first-line support by troubleshooting, diagnosing, and resolving technical issues or escalating them to service desk managers, incident managers, or problem managers as needed.
- Maintain secure configuration and ensure accurate documentation of IT systems.
- Control IT assets in one or more areas, ensuring proper tracking and management.
- Verify the location and state of IT assets to maintain accountability and compliance.
- Show an awareness of process efficiency improvements and common optimization methods.
- Support specific activities aimed at improving development processes.
- Spot and identify obvious deficiencies in workflows, systems, or technical setups.
- Coach and mentor associates, sharing knowledge and best practices to enhance team capabilities.
- Collaborate with IT teams to improve support processes and enhance the overall user experience.
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Benefits
- Private health insurance
- Generous holiday allowance + a day off on your birthday
- Flexible working patterns
- Enhanced pension contributions
- Regular social events across all our offices
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