MARS Recruitment
EUC Manager
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EUC IT Manager | Abingdon | £70,000pa – £72,000pa plus bonus & benefits | 1 day onsite per week
MARS has partnered a global consultancy to recruit a permanent EUC IT Manager to join a talented IT function. This strategic delivery partner's work spans both private and public enterprises on a global basis, delivering real impactful change, improvements, and transformation for their clients. With an amazing company culture and values, this business really puts its staff at the forefront of what they do.
About the Role
The EUC Manager will be responsible for:
- Leading the EUC team
- Acting as a subject matter expert
- Delivering on project work
- Managing escalations from the Service Desk Team
As this business expands into a global group model, with operations in Australia, North America, and further territories, the EUC function must evolve to support a more complex, multi-territory device and identity estate. The EUC Manager is the sole people manager within the function. You carry direct line management responsibility for all EUC team members and full accountability for their performance, development, and wellbeing.
About You
You will be a high-calibre individual with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the company culture. You will have previous experience in a similar EUC Manager or IT Management role and can demonstrate a passion for supporting customers through technology.
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Requirements
The successful candidate will have already achieved some of the below and be willing to work toward the remainder:
- ITIL 4 Foundation
- Prince2 Practitioner or equivalent project management qualification
- Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
- Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)
- Apple Certified Support Professional (ACSP)
- Apple Certified IT Professional (ACIP)
Desired Experience
The successful candidate will have already achieved experience in some of the below and be working toward the rest:
- Change Management — experienced in enterprise-level change management.
- Problem Management — experienced in enterprise-level problem management.
- Project Management — experience managing projects, including directly managing leading projects and mentoring juniors.
- Mobile Device Management — experience in device management of both Apple and Android devices via a Microsoft Intune environment.
- Experience managing relationships with third-party suppliers.
- Experience of line management and leading a successful team.
- Experience in creating and supporting highly skilled IT support capabilities.
- People Development — experienced in supporting the training and development of others.
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Benefits
Our client is offering a highly competitive salary and generous benefits package that includes:
- Life Assurance
- Income Protection
- Pension contributions
- 27 days holiday (not including bank holidays)
- Profit share scheme (typically paid out in March and September)
Joining this impressive business also brings many social benefits. They have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event, and 4 sponsored weekends a year.
How to Apply
If you’re a EUC Manager looking for a career-defining opportunity with progression and development, then please drop Lee at MARS an application.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days; unfortunately, if you haven’t heard back in this time, your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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