Azure, Intune & EUC Support Engineer

Wokingham / Hybrid
Contract
SC Cleared

We are Hiring a skilled Azure, Intune & EUC Support Engineer responsible for supporting and maintaining Azure infrastructure services, Microsoft Intune endpoint management, and end-user computing environments. The successful candidate will provide L2/L3 technical support, ensure endpoint compliance, manage device lifecycle activities, and contribute to workplace modernization initiatives.

This role focuses on Azure infrastructure, endpoint management, security, and end-user computing support and does not include Microsoft 365/O365 application administration responsibilities.

The Role

Your responsibilities:

• Manage Microsoft Intune for enterprise endpoint management.
• Configure and maintain:
  • Compliance Policies
  • Configuration Profiles
  • Endpoint Security Policies
  • Application Deployment & Device Restrictions
• Administer Windows Autopilot deployments.
• Manage device enrollment and provisioning processes.
• Monitor device compliance and remediate endpoint issues.
• Provide Level 2/Level 3 support for Windows desktop and laptop environments.
  • Windows 11 operating systems
  • Device performance issues
  • Driver and hardware-related problems
  • VPN and remote access connectivity
  • Endpoint security-related incidents
• Support desktop imaging, device builds, refreshes, and migrations.
• Manage endpoint patching and software deployment activities.
• Identity & Access Management
  • Support Microsoft Entra ID (Azure AD) administration.
    • User and group administration
    • Device registration
    • Conditional Access policies
    • Multi-Factor Authentication (MFA)
  • Troubleshoot authentication and access-related issues.
• Implement endpoint security best practices.
• Administer BitLocker encryption policies.
• Support Microsoft Defender for Endpoint integration and remediation.
• Assist with vulnerability management and patch compliance.
• Support security audits and compliance activities.