SEAOIL Philippines, Inc.
EV Rescue Technician
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Are you passionate about the electric vehicle revolution and love being on two wheels? We are looking for a quick-thinking, agile EV Rescue Technician to join our pilot roadside assistance project.
As the "first responder" for stranded electric 2-wheeler riders, you will be responsible for getting our customers back on the road by providing rapid battery swaps and basic technical support.
Core Responsibilities
- Rapid Response: Navigate urban traffic on a specialized electric rescue motorcycle to reach stranded riders within designated SLAs.
- Battery Swapping: Efficiently swap discharged batteries with fully charged units (carrying up to 4 spares per trip).
- Field Diagnostics: Perform basic troubleshooting on various electric 2-wheeler models to determine if the issue is battery-related or a mechanical/software fault.
- Inventory Management: Ensure rescue batteries are charged and ready for deployment at the start of each shift; maintain the rescue motorcycle in peak condition.
- Customer Experience: Provide calm, professional, and reassuring assistance to riders in high-stress situations.
- Reporting: Log every rescue mission, including battery serial numbers, vehicle diagnostics, and customer feedback via our mobile app.
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Required Skills & Qualifications
- Expert Rider: Valid motorcycle license with a clean driving record and the ability to handle a heavy-duty electric motorcycle loaded with batteries.
- Technical Savvy: Basic understanding of EV powertrains, battery management systems (BMS), and electrical connectors. Experience in bike mechanics is a plus.
- Physical Fitness: Ability to lift and maneuver batteries (often weighing between 15 kg each) multiple times a day.
- Problem Solver: Ability to think on your feet and perform "soft resets" or minor electrical fixes on the road.
- Tech-Fluent: Comfortable using GPS navigation and mobile dispatch apps.
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Technical Troubleshooting Guide (Initial Scope)
During The Rescue, You Will Be Expected To Check
- Connection Issues: Debris in the battery port or loose connectors.
- Circuit Breakers: Tripped MCBs or blown fuses.
- Error Codes: Interpreting dashboard warning lights.
- Tire Integrity: Basic checks to ensure the bike is safe to ride post-swap.
- Brakes checking
What will YOU need?
- Willing to work 12-hour shift schedule
- Willing to be assigned in either SEAOil Guadalupe station or SEAOil San Antonio Pasig Station
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