Nobu Hotel London Portman Square
Evening Room Attendant
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Job Ref: NOB2691
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: £30,431 plus up to £7,000 Rooms Service Charge and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 04/09/2026
Closing date: 04/10/2026
Role Overview
As an Evening Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests during the evening hours. Working from 2:30 pm to 11:00 pm, 5 days a week, you’ll ensure every room is prepared to perfection, every detail reflects Nobu’s crafted approach, and every guest feels truly cared for.
Responsibilities
- Prepare and refresh guest rooms to the highest standards during evening service
- Ensure rooms meet Nobu’s exacting requirements before sign-off
- Respond promptly and professionally to guest requests
- Record and communicate guest preferences for personalised experiences
- Report maintenance issues quickly and accurately
- Maintain housekeeping supplies and equipment with care and efficiency
- Support and mentor new team members, fostering collaboration and excellence
- Attend team briefings and contribute ideas for continuous improvement
- Demonstrate a proactive, positive approach to work and guest care
- Uphold safety procedures and statutory standards at all times
- Act as an ambassador for Nobu values of Family, Crafted, Smile, and Kokoro
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What We’re Looking For
You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity.
Shifts are 5 out of 7 days a week, 2:30pm - 11pm - must be fully flexible through the week.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development programs
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
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About Nobu Hotels
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation, and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom, and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results, and have the courage to be different and creative within your specialism.
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