Royall
Event Manager
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Delegate Manager – Own & Lead the Delegate Function
MUST HAVE EVENTS AGENCY EXPERIENCE
Southeast London | Hybrid | Healthcare & Pharmaceutical Events
Are you an experienced Event Logistics Manager or Delegate Manager looking for greater ownership, autonomy and responsibility?
This could be an opportunity to step into a role where you’re not simply managing the delegate element of an event — you’ll own the function.
Our client is an established event management agency with over extensive experience, specialising in healthcare and pharmaceutical events. They deliver a diverse portfolio of events, including international congresses, standalone meetings, investigator meetings, product launches, advisory boards and senior leadership events.
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As Delegate Manager, you’ll take ownership of the delegate journey across multiple events, working closely with clients, venues and specialist suppliers to ensure every detail is planned, coordinated and delivered seamlessly.
The Role
This is a hands-on position with genuine responsibility for the delegate function, from initial registration and accommodation through to onsite delivery.
You’ll be responsible for:
- Managing delegate logistics across large-scale events, including registration and inbox management
- Managing registration and accommodation across multiple events simultaneously
- Designing and developing registration sites using platforms such as Cvent and EventsAir
- Preparing rooming lists, transfer manifests, BEOs, departure notices, welcome letters and other delegate documentation
- Monitoring and reporting on registration data and delegate statistics
- Acting as a key point of contact for clients, external experts and delegates
- Managing relationships with venues, congress registration teams, housing bureaux, DMCs, concierge teams and other third-party suppliers
- Attending planning meetings, preparing minutes and managing actions through to completion.
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This position would suit Delegate Manager, Delegate Coordinator, Delegate Executive, Event Logistics Manager, Event Logistics Coordinator, Event Project Manager, Event Manager, Project Manager Events.
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