Community Oversight

• Oversee the work of the Community Lead, ensuring AGO’s community remains engaging, organised and valuable to members.
• Support the development of AGO’s membership offering, including member benefits, perks and experiences.
• Oversee community activations and initiatives designed to encourage member participation and connection.
• Ensure there are clear processes for how the community operates, communicates and engages with members.
• Work with the Community Lead to understand member needs, feedback and interests.
• Identify opportunities to improve the overall member experience and strengthen community belonging.
• Ensure community initiatives align with AGO’s mission, values and standards.

Events Oversight

• Oversee the work of the Events Lead, who owns the planning and delivery of AGO’s events programme.
• Ensure event concepts and plans align with AGO’s wider community strategy and member interests.
• Support the Events Lead in developing and delivering a varied programme of events, meetups and activations.
• Ensure events are properly planned, organised and delivered to a high standard.
• Oversee event volunteer coordination and ensure appropriate staffing and responsibilities are in place.
• Attend AGO events in person where required and provide leadership and support to the wider team.
• Review event performance and feedback to identify opportunities for improvement.

Partnerships

• Support and oversee the development of partnerships that benefit AGO’s community and events programme.
• Identify opportunities to work with brands, companies, venues, creators and other organisations.
• Support the Events Lead with event specific partnerships and collaborations.
• Work with the Community Lead to identify partnerships that could provide meaningful benefits, opportunities or experiences for members.
• Build and maintain strong relationships with external partners and stakeholders.
• Ensure partnership opportunities align with AGO’s values and provide genuine value to the community.

Community Safety & Experience

• Help ensure AGO remains a safe, welcoming and inclusive environment for its members.
• Maintain high standards for community activities, events and activations.
• Ensure team members and volunteers understand AGO’s expectations around community conduct and member experience.
• Respond appropriately to community concerns and escalate issues when necessary.
• Ensure feedback from members and event attendees is listened to and used to improve AGO.

What We’re Looking For

• Experience in community management, event planning, project management, volunteer coordination or a similar role.
• Experience managing, coordinating or leading people, volunteers or projects.
• Strong organisational and time-management skills, with the ability to oversee multiple projects and priorities.
• Strong communication and interpersonal skills when working with team members, volunteers, community members and external partners.
• Experience creating or managing communities, memberships, events or activations.
• A genuine understanding of what makes a community feel welcoming, engaging and valuable to its members.
• The ability to create and maintain safe, inclusive and supportive spaces.
• A proactive and reliable approach, with the confidence to take ownership and make decisions.
• The ability to work independently while collaborating effectively within a small team.
• Experience working with brands, partnerships or external organisations is beneficial.
• Experience within anime, gaming, K-pop, cosplay, fandom communities or grassroots organisations is highly beneficial.
• Confidence working at events across the UK, including occasional evenings and weekends.

Availability & Working Style

This is a volunteer leadership role with a primarily remote/hybrid working style. Most planning, communication, team management and coordination can be completed online. However, AGO’s community activities and events frequently take place during evenings and weekends, so this is not a traditional 9–5 role. Flexibility and a genuine commitment to the community are important.

The successful candidate will be expected to attend AGO events in person, as well as occasional in person team meetings, planning sessions, activations and other community activities where required. We understand that volunteers have other commitments, but we’re looking for someone who can communicate their availability clearly, manage their responsibilities effectively and commit consistently to the role.

Why Join AGO?

This is an opportunity to take a genuine leadership role within a growing community organisation and help shape how one of the UK’s emerging women-led nerd culture communities operates and grows. You’ll gain hands-on experience across community management, events, partnerships, volunteer leadership and organisational development, while working alongside a passionate team to create spaces where women can feel seen, supported and part of something bigger. If you’re passionate about community, events and creating better spaces for women in nerd culture, we’d love to hear from you.