Emerald
Event Operations Associate
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Event Operations Associate - Insurtech Insights
Emerald is seeking a motivated and detail-oriented Event Operations Associate to support the planning and execution of Insurtech Insights events across London, New York, and Hong Kong.
In this role, you will collaborate closely with internal teams and external partners to manage budgets, logistics, vendor relationships, and onsite operations, with a focus on efficiency and delivering exceptional attendee experiences.
About the Role
The Event Operations Associate plays a pivotal role in coordinating end-to-end event execution:
- Oversees all pre-planning and onsite operational aspects
- Maintains strong relationships with partners, sponsors, and exhibitors while acting as a key point of contact
- Ensures all stakeholders remain informed as plans evolve
- Collaborates seamlessly with internal teams and external vendors to guarantee seamless execution
Ideal candidates are organized, collaborative leaders who thrive in fast-paced environments and embody Emerald’s core values: people, leadership, agility, commitment, and excellence.
Location: Shepherd’s Bush, London, UK (on-site, Monday–Friday).
Responsibilities
Event Planning, Coordination, and Evaluation
- Plan and execute assigned events, activations, and customer support
- Develop show production timelines to ensure timely coordination
- Host pre-show, post-show, and weekly show team meetings
- Conduct post-event assessments to inform future planning
Budgeting & Financial Management
- Develop and maintain event budgets, including cost-saving strategies
- Manage budget revisions, accruals, and contractual deposits
- Process vendor invoices and reconcile credit card expenses on time
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Vendor Management & Contracting
- Create RFPs, review vendor proposals, and recommend selections
- Manage Statements of Work (SOWs) and schedules for key partners (e.g., first aid, security, cleaning)
- Review facility and hotel contracts as needed
Floorplan, Logistics & Production
- Manage exhibit hall, registration, and special event floorplans
- Coordinate expo logistics, show design, and signage with contractors
- Develop and oversee exhibitor service manuals (rules, regulations, logistics)
- Collocate with Sales and Marketing to develop sponsorships and manage logistics
- Plan and manage lounges and specialty areas on the show floor
Conference Programs & Special Events
- Contract venues/spaces and manage logistics for special events
- Assist with conference programming, including AV coordination and signage
Onsite Execution & Show Operations
- Lead onsite operations (move-in, staging, move-out), ensuring timelines, safety, and service standards
- Solve challenges with vendors, venue teams, and Emerald colleagues in real time
- Maintain exhibitor, sponsor, and attendee experience standards
- Ensure compliance with facility regulations, union rules, and emergency procedures
- Document issues and opportunities for future improvement
- Foster a positive, collaborative atmosphere with all stakeholders
Qualifications
- 3+ years of experience in event operations
- Strong understanding of event planning principles, procedures, and requirements
- High emotional intelligence and ability to stay calm under pressure
- Exceptionally organized with proficiency in multitasking multiple overlapping events
- Proven experience leading teams and managing external partners
- Demonstrated ability to create and manage event budgets
- Technical skills: Microsoft Office (Word, PowerPoint, Excel, Outlook); SmartSheet and A2Z preferred
- Ability to travel to London, New York, and Hong Kong, including extended on-site periods
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Emerald
Emerald fosters a diverse, inclusive community, actively encouraging candidates from varied backgrounds. Our hiring process prioritizes outcomes and transferable skills over experience inflation or degree requirements.
Compensation & Benefits
Target Compensation: £50,000–£60,000 (subject to final negotiation based on qualifications and local laws)
Emerald offers a competitive benefits package, including:
- Unlimited vacation for exempt employees
- Flexible working locations
- 401(k) with company match
- Comprehensive health insurance (medical, dental, vision; inclusive of fertility and transgender services)
- Parental, caregiver, and Bereavement leave
- Dependent commuter & FSA benefits
- Professional development (e.g., Toastmasters)
- Mental wellness support tools
For questions regarding accommodations or the salary range, email: Careers@EmeraldX.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location