What to Expect

The Events Operations Lead is responsible for leading the operational delivery of McLaren's global Experiences portfolio and ensuring the successful execution of high-profile, complex and strategically important events.

The role provides senior operational leadership across the Experiences programme, taking full end-to-end ownership of selected events whilst leading delivery workstreams across major global launches, PURE experiences, hospitality programmes and client activations. Acting as the senior delivery authority beneath the Events Manager, the role is accountable for operational planning, supplier performance, budget control, risk management, delivery governance and live event execution.

The Events Operations Lead also plays a key role in establishing and improving event delivery standards, processes, planning frameworks and operational best practice across the Experiences function, helping create a scalable and resilient operating model capable of supporting future growth.

• Accountable for the end-to-end delivery of selected events and activations.
• Leads operational delivery across major global programmes, product launches and PURE experiences.
• Manages complex event budgets and supplier relationships.
• Leads Event Executives, Event Specialists, temporary resources, suppliers and agency teams across allocated projects.
• Responsible for delivery governance, operational standards and continuous improvement initiatives.
• Acts as the senior operational decision-maker for allocated projects, escalating only significant commercial, reputational or strategic risks.
• Requires regular international travel, live event leadership and occasional weekend work.

What You'll Do

• Own the end-to-end planning, management and delivery of allocated events and activations, with accountability for event objectives, budgets, quality, operational performance and customer experience.
• Act as Event Lead on designated events, holding full responsibility for planning, stakeholder coordination, supplier management, delivery execution and post-event outcomes.
• Lead operational delivery workstreams across major global events, product launches, hospitality programmes and PURE experiences.
• Develop delivery strategies, operational plans and implementation approaches that support programme objectives and business priorities.
• Exercise judgment and autonomy to adapt plans, reallocate resources and implement delivery solutions in response to changing event requirements.
• Develop and oversee project plans, critical paths, operational schedules, run sheets, risk registers and contingency frameworks.
• Lead supplier selection, performance management, commercial negotiation and contract delivery across assigned programmes.
• Manage operational budgets, forecasts and expenditure, ensuring effective financial control and value delivery.
• Approve and implement operational risk mitigation strategies within agreed governance frameworks.
• Lead venue, accommodation, transport, hospitality, fleet and logistics planning across multiple concurrent projects.
• Provide on-site operational leadership during live events, directing agencies, suppliers, production teams and support resources.
• Build strong working relationships with senior stakeholders across Brand, PR, Sales, Marketing, Engineering, CRM and regional teams.
• Lead post-event evaluations and ensure lessons learned are embedded into future planning and delivery activity.
• Drive improvements in event governance, templates, operating procedures, reporting standards and delivery processes across the Experiences function.
• Provide leadership, coaching and development support to Event Specialists, Event Executives and project delivery resources.
• Contribute operational insight and recommendations into future programme planning, capacity requirements and delivery priorities.
• Ensure all activity is delivered in accordance with McLaren brand standards, customer experience expectations, governance requirements and health and safety obligations.