Dorchester Collection
Event Operations Manager
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Events Operations Manager
We care about your career and are known for having the absolute best people in the industry. When you join us as an Events Operations Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As an Events Operations Manager at Coworth Park, here are just some of the great benefits you will receive:
- Up to 20% bonus, as part of our Management Incentive Programme
- BUPA private healthcare
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
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What you'll do
You'll love what you do and take pride in delighting our guests:
- Ensure the smooth operation and service of all group, social, banquet and planned food and beverage events to ensure our guests receive nothing but the best experience.
- Manage, lead and motivate the Events Operations team, continually improving service & operational systems, and ensuring the event spaces and environment are consistent with a 5-star establishment in order to meet & exceed guest expectations and maximize business growth.
- Show flexibility and creativity in dealing with challenges that may arise during the day, to ensure that we meet our guest’s special requests.
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The items shared are the essence of a day in the life of an Events Operations Manager, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
- Previous management experience within event operations, in a five star hotel operation.
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each day and every day. As an Events Operations Manager you'll have the opportunity to bring these to life and continue to create our legacy.
- Great communication skills with a strong customer service ethic.
- Comfortable communication in English, the primary language used in our hotel.
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