The Celtic Collection
Event Planner
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Job Title - Event Planner
Department – Conference & Events
Contract Type – Full Time, Permanent
Rate of Pay – £13.76 per hour
Hours – 40 Hours per Week
Location – Celtic Manor Resort, Newport
ID – REQ6786
Overview
Join the "Greatest Story in Hospitality" by becoming one of our Conference & Events Hospitality Heroes as an Event Planner at the world-renowned Celtic Manor Resort.
This is an exciting opportunity to play a key role in delivering exceptional conferences, exhibitions, gala dinners, corporate events and high-profile occasions at one of the UK's leading resort destinations. Acting as the primary point of contact for your clients, you'll guide them through every stage of their event journey, ensuring every detail is flawlessly planned and expertly delivered.
If you thrive in a fast-paced environment, enjoy building strong client relationships and love seeing events come to life, we'd love to hear from you.
Our Ideal Hero Will Have
- Previous experience in event planning, event sales or conference and banqueting operations
- Excellent communication and relationship-building skills
- Strong organisational skills and exceptional attention to detail
- Experience managing multiple projects and deadlines simultaneously
- Excellent IT skills and confidence using booking, CRM or event management systems
- A passion for customer service and creating memorable experiences
- Commercial awareness and confidence identifying upselling opportunities
- A qualification in Hospitality, Events Management or a related discipline would be advantageous
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Implementing Our 'Yes, We Can' Philosophy, You Will
- Manage your own portfolio of conferences and events from handover through to completion
- Build strong relationships with clients, providing expert advice and guidance throughout the planning process
- Produce accurate Event Orders and ensure all departments are fully informed of client requirements
- Coordinate pre-event meetings, site visits, menu tastings and client showrounds
- Liaise closely with operational departments to ensure seamless event delivery
- Meet and greet clients during their event and act as their key point of contact on-site
- Manage event amendments, ensuring all relevant teams receive updated information promptly
- Monitor event revenue, deposits and contractual commitments, maintaining accurate records within Delphi
- Maximise revenue opportunities through the promotion and upselling of Resort facilities and services
- Gather client feedback, complete post-event reviews and support future business opportunities
Be Recognised And Rewarded
As one of our Hospitality Heroes you will receive a host of Company benefits such as:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
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Grow With Us
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do the best job I can
- I am proud to be part of The Celtic Collection and would recommend it to others
- I work in an inclusive, friendly, positive and constructive environment
- I am encouraged to learn, grow and develop and to try new things in my role
- I am thanked and recognised for the work I do, and my views and ideas are valued
- I am crystal clear about our ambition, and I can contribute to it every day
Recruitment Info
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
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