Moving Venue Caterers
Event Sales Manager
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OVERVIEW
This is a vital role at Moving Venue, account managing our highly prestigious portfolio of Museums, Palaces, Galleries and private clients in the London event catering market.
The Event Sales Manager will be responsible for managing the crucial relationships with the Events Teams at these venues. We must ensure that we maintain our profile and preferred caterer status, which results in the opportunity to provide proposals for the event enquiries received at these venues. These enquiries need to be managed with skill and an ability to differentiate in a competitive market. Each venue has its own annual revenue target and needs its own tailor-made sales and marketing plan, which the Event Sales Manager will develop with the Sales Director and wider team, then own and deliver.
Proactively, the Event Sales Manager must also have a working knowledge of venues we are not accredited at. We welcome the opportunity to grow and develop our portfolio and existing relationships the Event Sales Manager has will be key. Our continual aim is for all the Unique Venues in London to be aware of Moving Venue’s experience, passion and talent and that we are ready to tender whenever the opportunity arises.
Moving Venue has a wealth of corporate clients and luxury brands whom we have worked with over our 40 years leading the catering market. After over a year of not catering live events, we aim to maintain these relationships and grow new partnerships with London corporate event bookers. The Event Sales Manager will work with the wider Sales Team and support in assessing any emerging areas for growth and developing new relationships.
We are a close, committed team with the right attitude. Following a difficult year for the entire industry, Moving Venue are thrilled to be recruiting for this vital role within the company. This is a chance to join a prestigious caterer at an exciting new time in its 40-year history.
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PURPOSE OF THE ROLE
The Event Sales Manager’s role is to ensure that relationships with clients are developed and maintained. These clients include venues, direct corporate buyers and event agencies. These relationships will result in high-quality, profitable events and the achievement of targets.
PRINCIPAL ACCOUNTABILITIES
- Maintaining a venue portfolio as assigned, and ensuring that event sales revenue generated from these venues meets targets
- Increasing sales within the existing productive venues and nurturing business at developing venues to ensure they too become productive
- Developing and increasing business in the private and wedding markets
- Establishing clients’ needs (end user, agent or venue) and presenting effective event solutions
- Employing the appropriate resources to elevate our company above competitors (site visits, menu tastings, event out-mess, etc.)
- Maximising the conversion of enquiries to confirmed business from new clients and venue referrals
- Identify areas where Moving Venue can create new product ideas and creativity
- Maintaining an up-to-date knowledge of Moving Venue’s product and communicating this to clients and the venue
- A working knowledge of how to plan and operate the catering of events in venues across London
- Attending events held within your venue portfolio, acting as a point of contact and familiarity for both client and venue. (Although do note, we have a team of event planners who act as the point of contact from event confirmation to event completion and thus you are not required to be at every event for the duration of the event)
- Producing presentations, reports, statistics, and information on performance as required
MISCELLANEOUS
- Representing Moving Venue in the most positive way both internally and externally
- Maintaining an up-to-date knowledge of our venues, clients, competitors, markets and the industry, and an awareness of the impact of any developments in these areas
- Complying with the requirements of MV’s Health & Safety/Food Safety policy and procedures and observing safe working practices both at base and at events
- Performing any other reasonable duties required in pursuit of the efficient and profitable management of the company such as quoting outside of your portfolio, planning/operating events during busy periods
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ATTRIBUTES
- Methodology and organisation.
- Great attention to detail and dynamic approach.
- Excellent interpersonal and negotiation skills.
- A keen appreciation of the commercial aspect of your role, where margin, value & the ongoing strengthening of the bottom line are paramount.
- Strong sense of ownership and appropriation.
- Excellent computer and CRM skills
- Excellent communication skills, including writing, proofreading and speaking.
- Ability to manage multiple projects and deadlines.
- Ability to complete event projects with little supervision.
- Fantastic customer service ethic and high expectations for quality.
- Experience designing events and coming up with creative ideas.
- You can commit to a flexible work pattern, occasionally undertaking weekend work.
BENEFITS
At Moving Venue, we value our staff, and as part of our commitment to creating a positive work environment, we offer the following benefits:
- Cycle-to-work scheme
- Performance-related bonus
- Daily shuttle bus to/from Head Office and Canada Water station
- Free parking at our Head Office
- Holiday allowance starts at 25 days plus bank holidays, increasing with length of service
- Access to Medicash health plan
- Access to fantastic restaurant and bar discounts via the CODE app
- Enhanced parental-leave pay – subject to length of service
- Travel loan
- Delicious, healthy snacks and lunch available daily
- Fabulous regular social events
- Fun and vibrant company culture
- Generous refer-a-friend bonus
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