Swan London
Event Sales Manager
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Event Sales Manager
Position Overview
Department: Sales
Reports To: Head of Sales
Location: London (Swan & Underglobe)
Employment Type: Full-time (40 hours per week) based in office (Hop Exchange)
Salary Range: £45,000 - £50,000 p.a. OTE £60,000 + Uncapped
Every remarkable event deserves an unforgettable setting.
Nestled alongside Shakespeare's Globe on London's vibrant South Bank, Swan & Underglobe is one of the capital's most distinctive event destinations. Combining timeless architecture, exceptional food and drink, and impeccable service, we create extraordinary experiences that leave lasting impressions.
From elegant corporate dinners and prestigious award ceremonies to private celebrations, weddings, product launches and exclusive receptions, our versatile spaces provide the backdrop for some of London's most memorable occasions.
Inspired by the heritage of our iconic location and driven by a passion for hospitality, we deliver every event with creativity, precision and genuine warmth.
The Opportunity
We're looking for an ambitious, commercially minded Event Sales Manager to drive venue sales and help write the next chapter of our success.
This is more than a sales role—it's an opportunity to build lasting client relationships, secure exciting new business, and transform enquiries into exceptional events.
You'll thrive in a fast-paced environment where every day brings new opportunities to exceed targets, collaborate with a talented team, and showcase one of London's most iconic venues.
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If you're a confident negotiator, a natural relationship builder, and passionate about creating unforgettable experiences, we'd love to hear from you.
Core Responsibilities
- Enquiry Management: Handle inbound event enquiries smoothly from initial contact through to final confirmation.
- Proposal Creation: Generate tailored proposals, precise quotes, and legal contracts aligned with client budgets.
- Client Consultation: Advise clients expertly on menus, wine pairings, AV requirements, entertainment, timings, and optimal room layouts.
- Relationship Building: Cultivate and maintain strong, long-term relationships with both corporate and private clients.
- Operations Handover: Collaborate closely with internal operations teams to ensure flawless event delivery and client satisfaction.
- Supplier Coordination: Liaise and negotiate efficiently with third-party suppliers and external event partners.
- Revenue Maximisation: Drive venue profitability by identifying and executing sales strategies and date management.
- Sales Administration: Manage CRM system updates, issue timely invoices, and maintain highly accurate event documentation.
- Process Improvement: Contribute creative ideas to optimize sales pipelines and accelerate overall venue revenue growth.
- Process Knowledge: Maintain up to date knowledge of Swan London’s products and effectively communicate and guide clients.
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Requirements & Qualifications
- Experience: Proven track record in event sales, hospitality sales, or premium venue management.
- Commercial Acumen: Strong commercial awareness with a confident ability to negotiate and close deals.
- Organisation: Highly organised individual with meticulous attention to detail and strong multitasking abilities.
- Communication: Exceptional verbal and written communication skills with a natural ability to build rapport.
- Technical Skills: Proficiency in using CRM systems and managing structural event administration.
- Attitude: A fast-paced worker with a genuine passion for hospitality, events, and delivering premium client experiences.
Why Join Us?
Be Part of an Iconic Destination
Build your career at one of London's most celebrated cultural landmarks, hosting exceptional events in a truly unique and inspiring setting.
Excellent Earning Potential
Enjoy a competitive base salary alongside a generous, realistic bonus scheme that rewards your success and performance.
Make Your Mark
Play a key role in driving sales growth, influencing strategy, and shaping the future of a prestigious hospitality and events brand where your ideas and results will have real impact.
Grow With Us
Join a collaborative, ambitious team with the opportunity to develop your career while delivering unforgettable experiences for clients and guests.
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