Essential Requirements

• Minimum three years' experience selling and planning weddings and events.
• Strong understanding of the luxury wedding and events market.
• Knowledge of MICE and corporate events business would be advantageous.
• Entertainment industry market knowledge would be beneficial.
• Proven track record of achieving and exceeding sales targets.
• Experience using CRM and event management systems, with strong administration and reporting skills.
• Exceptional organisational and time management skills.
• Impeccable attention to detail.
• Strong leadership and team management abilities.
• Outstanding communication and relationship-building skills.
• Ability to remain calm and effective under pressure.
• Professional appearance and presentation reflective of a luxury five-star brand.
• Strong commercial awareness and a genuine passion for delivering exceptional client experiences.

Key Responsibilities

• Drive enquiries, conversions, and revenue across weddings, private celebrations, corporate events, and MICE business opportunities.
• Manage the complete client journey from enquiry through to successful event completion.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Conduct venue show rounds, site inspections, and client consultations.
• Prepare bespoke proposals, quotations, contracts, and event documentation.
• Build and maintain strong relationships with clients, agents, event planners, and corporate buyers.
• Identify new business opportunities and proactively generate sales leads.
• Support the sales development and promotion of The Four Angels Spa and emerging estate experiences.
• Lead planning meetings, menu tastings, and final details appointments with clients.
• Work collaboratively with operational departments to ensure seamless event delivery.
• Maintain accurate CRM records and oversee event administration and sales reporting.
• Analyse sales performance and contribute to revenue growth strategies.
• Mentor, coach, and support members of the Events Team.
• Represent Crossbasket Castle at trade shows, industry networking events, and wedding exhibitions.
• Consistently deliver exceptional standards of hospitality, service, and guest care.

What We Offer

• Excellent salary package.
• Performance-related bonus opportunities.
• The opportunity to work at one of Scotland's leading luxury hospitality destinations.
• A dynamic, supportive, and ambitious team culture.
• The opportunity to play an integral role in the launch and success of The Four Angels Spa.
• Involvement in future estate developments and strategic growth initiatives.
• Genuine opportunities for career progression and professional development.
• Ongoing training and development opportunities.
• Staff meals whilst on duty.
• Employee discounts across the estate.
• Staff recognition and reward programmes.
• The opportunity to be part of a business that continually strives to set new standards in hospitality excellence.

Why Join Crossbasket Castle?

There has never been a more exciting time to join Crossbasket Castle.

With the launch of The Four Angels Spa, continued investment across the estate, and ambitious future development plans, we are creating exceptional experiences for guests while offering rewarding careers for talented hospitality professionals.

This role provides an opportunity to contribute to the strategic growth of the business, develop your leadership capabilities, and build a long-term career within one of Scotland's most exciting luxury hospitality success stories.

Apply Now

If you are an ambitious hospitality professional with the experience, passion, and drive to excel within a luxury environment, we would love to hear from you.

Please send your CV and cover letter to:

Sarah Jane Anderson

Director of Sales & Business Development

sarahjane.anderson@crossbasketcastle.com

Equal Opportunities

Crossbasket Castle is committed to creating a diverse and inclusive workplace where everyone is treated with dignity, fairness, and respect.

We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We believe that a diverse team strengthens our business and enriches the experiences we create for our guests and colleagues.

All employment decisions are made on the basis of merit, skills, experience, and business needs.