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Organization - Park Hyatt London River Thames
Summary
About Park Hyatt London River Thames
Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.
The art infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.
Duties and responsibilities related to the Event Sales Manager role
As Events Sales Manager, you will be responsible for driving meetings and events revenue, converting enquiries, and building strong client relationships across corporate, group and social event segments. You will represent Park Hyatt London River Thames with professionalism, warmth and confidence, creating rare and intimate experiences for every client.
- You will proactively identify and secure new business opportunities, handle group and event enquiries, quote hotel information, rates and availability, and prepare tailored proposals and contracts in line with agreed guidelines.
- You will conduct client appointments and site inspections, ensuring product knowledge, competitor awareness and market insight are always current.
- You will manage the event sales journey from enquiry through to handover, ensuring all booking details are accurately recorded in Envision and EMS EAS and communicated clearly to the Event Management and Operations teams.
- You will work closely with clients, agents, regular guests and third party suppliers to plan memorable, well executed and sophisticated events that encourage repeat business.
- You will monitor prospect, tentative and unconverted business to support conversion, assist with monthly reporting, and collaborate with the UK Area MICE team, Hyatt Sales Force, Revenue and Operations teams to develop and retain national and international accounts.
- You will also provide guidance, coaching and support to the Event Sales team, helping maintain a smooth, efficient and commercially successful department.
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About You
- You are a confident and commercially focused events sales professional with strong experience in luxury hotels, meetings and events.
- You are proactive, organised and target driven, with excellent communication skills and a natural ability to build lasting relationships with clients, agents and internal teams.
- You enjoy creating exceptional event experiences, understanding client needs and converting opportunities into successful bookings.
- You are highly detail focused, responsive and comfortable managing multiple priorities in a fast paced environment while maintaining calm, polished and sophisticated service.
- You bring an entrepreneurial mindset, strong leadership qualities and a collaborative approach.
- You are passionate about luxury hospitality, motivated by developing others, and ambitious to grow your career with Hyatt.
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Benefits You Will Enjoy As An Event Sales Manager
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps
Apply today for this Event Sales Manager role and start your journey with Hyatt Hotels!
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