Key Responsibilities

Including, but not limited to:

• Preparing ticketing manifests and coordinating event set-up with venues and ticket agents.
• Managing and maintaining all aspects of event ticketing, from initial set-up and on-sale through to on-site delivery and final settlement.
• Coordinating and managing event on-sales.
• Monitoring, collating and reporting ticket sales figures.
• Managing ticket allocations, holds and inventory across ticketing partners.
• Liaising with venues, ticket agents and internal teams to ensure accurate and effective ticketing delivery.
• Managing general ticketing administration and maintaining accurate event records.
• Supporting the wider events team with ticketing-related queries and requirements.
• Seasonal on-site work at concerts and festivals, including evenings and weekends, when required.
• Undertaking any other reasonable duties as requested by the company.

Skills / Experience Required

• Previous ticketing and event management experience gained within a similar live events environment.
• Good understanding of the live music and events industry.
• Excellent organisational skills and exceptional attention to detail.
• Ability to manage multiple events, priorities and deadlines simultaneously.
• Ability to learn new systems, tasks and processes quickly.
• Excellent IT skills, particularly Microsoft Office.
• Experience using ticketing platforms and systems would be advantageous.
• Ability to work calmly and effectively under pressure and to tight deadlines.
• A supportive, reliable and collaborative approach to teamwork.
• Friendly, approachable and cooperative.
• Flexible and adaptable, with a willingness to support the wider team when required.
• Excellent written and verbal communication skills, with the ability to adapt communication style to different audiences.
• Motivated, professional and enthusiastic, with a positive, can-do attitude.

TO APPLY 👇

Please send CV and covering letter to vacancies@sjmconcerts.com.