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The Job
This role is responsible for leading event workforce planning and operations for freelancers, casual/temporary, and internal staff. This position has a strong focus on managing the partnership with an event staffing agency and planning the staffing operation for merchandise stalls at F1 races globally.
As official retail partner for Formula One, stichd oversees and manages all trackside merchandise operations at the vast majority of F1 races with the objective of delivering a best in-class experience for F1 fans across all applicable events.
Your Mission
Workforce Planning
- Create and manage the workforce planning matrix’s for each race, meeting deadlines and ensuring compliancy in each working region.
- Coordinate staff schedules, timings and journeys to ensure efficient and effective staff deployment.
- Coordinate access to site including parking, walking routes and accreditation.
Stakeholder Liaison/Management
- Forge positive relationships with internal and external stakeholders.
- Manage the partnership between STICHD and external event staffing agencies to guarantee compliancy, budget control, streamlined processes, and to ensure the right people are hired for the roles.
- Ensure staffing agencies fulfill contractual obligations.
- Work closely with each area of STICHD’s Retail Trackside team to plan and deliver workforce needs at each level: Retail, Travel, Event Delivery, Finance & HR.
- Work closely with the travel team to coordinate STICHD internal core team’s travel & VISA requirements.
- Work closely with F1 Event Delivery & Accreditation teams to ensure smooth workforce operations.
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Project & Systems Management
- Develop the Workforce planning tool (Rosterfy).
- Manage purchase orders and reconciliations through the procurement platform (medius).
- Manage all accreditation requirements through F1 & venue accreditation systems.
Onsite Operations
- Support the local staffing agency with their check-in and staff deployment.
- Support local teams in establishment of their Workforce Functional Areas, including operational documentation, service levels.
- Ensure stichd workforce standards and expectations are met.
- Plan & oversee distribution of key welfare items required for workforce on site.
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Budgeting, reporting, forecasting
- Manage race staffing budgets and ensure staffing requirements work within these budgets, challenging any requests which exceed them.
- Challenge headcount requests which exceed budget or need, whilst managing any risk to the quality of the onsite operation.
Your Talent
- 4+ years working in events, workforce, people operations or project management;
- Proven experience in developing systems, tools and policies in a high-volume workforce environment;
- Proven successful relationship management in a fast paced environment;
- Ability to work seamlessly within different cultures;
- Experienced in all MS Office programmes (Word, Excel, PowerPoint);
- Excellent organisational and planning skills;
- A people person with a positive outlook.
Nice to have:
- Driving license and comfortable driving in different countries;
- Previous experience using a Workforce Management System (e.g. Rosterfy);
- Previous experience using payment/procurement tools;
- Previous experience with large scale accreditation systems.
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