What you’ll be doing

• Creating and delivering a varied, engaging and inclusive programme of activities and events for residents and prospective residents
• Organising everything from smaller community activities through to large-scale events for up to 200 guests
• Supporting new residents as they settle into life at Botanical Place
• Building strong relationships with residents and encouraging participation across the community
• Working closely with Sales and Marketing to organise and co-host sales and community events
• Using your local knowledge and connections to help promote Botanical Place and engage with prospective residents
• Building relationships with local businesses, community groups, volunteers and service providers
• Welcoming external community groups into the village and helping showcase our fantastic facilities
• Acting as a key point of contact for residents, families and community stakeholders
• Working closely with the wider village team to deliver an exceptional resident and customer experience
• Continuously reviewing and improving our events programme to maximise both community engagement and commercial opportunities

What we’re looking for

You’ll be a natural people person with a passion for creating memorable experiences and bringing communities together. You’ll be equally comfortable chatting with residents, working with local businesses, hosting an event or getting stuck into the practical organisation behind the scenes.

Ideally, you’ll have:

• At least 3 years’ experience organising events within a commercial environment
• Experience delivering events of varying sizes, including larger events for up to 200 attendees
• At least 3 years’ experience in customer service, community engagement or a similar people-focused role
• Excellent communication and relationship-building skills
• Strong organisational skills and the ability to manage multiple priorities
• A creative and proactive approach, with plenty of ideas and the confidence to make them happen
• A positive commercial mindset and an understanding of how events can support business and sales objectives
• Experience working with external partners, suppliers, volunteers or community stakeholders
• The ability to work independently while being a collaborative team player

A DBS check will be required for this role. An Emergency First Aid at Work qualification is desirable, although training can be provided.

Why join us?

This is a brilliant opportunity to join a growing and ambitious organisation and play a central role in creating a community that people genuinely want to be part of.

At RVG, we believe ageing should be about freedom, connection and opportunity, not compromise. You’ll be joining a team that is passionate about creating exceptional places where people can Age Well.

Our values guide everything we do:

• Age Well
• One Team
• Community
• Keep Improving
• Invest Wisely
• Planet Positive

If you love working with people, have a flair for creating memorable events and want a role where you can genuinely make a difference every day, we’d love to hear from you.

Apply now and help us bring Botanical Place to life.