Mail Handling & Logistics

• Manage inbound and outbound mail, parcels, and deliveries in line with site procedures.
• Distribute incoming post and packages to the correct recipients or departments in a timely manner.
• Coordinate courier collections and maintain delivery records.
• Ensure the mailroom area is kept tidy and compliant with security requirements.

General Operational Support

• Support the wider facilities team with ad-hoc operational requests and day-to-day workplace tasks.
• Carry out regular walkthroughs to identify maintenance or housekeeping issues and escalate as appropriate.
• Assist with contractor access, deliveries, and site compliance activities.
• Maintain a professional and helpful demeanour at all times when interacting with building occupants and clients.

Skills & Experience

• Previous experience in a facilities, events operations, or workplace services environment preferred.
• Physically capable of moving and handling light furniture and equipment (with appropriate training).
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Customer-focused with excellent interpersonal and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Familiarity with CAFM or facilities helpdesk systems is an advantage.
• Basic IT literacy; comfortable using email, scheduling tools, and task management systems.

What We Offer

• A collaborative and supportive team environment within a globally recognised real estate services firm.
• Opportunities for personal development and career progression within JLL's Facilities Management structure.
• Competitive compensation package in line with industry standards.
• Exposure to high-profile client sites and large-scale corporate events.

Location: On-site – London, GBR

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.