Fanatics Commerce
Events & Inventory Manager (Wembley Stadium)
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Fanatics Commerce
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
ROLE OVERVIEW
The Events and Inventory Manager owns the full retail event lifecycle at Wembley Stadium — from pre-event preparation through to close-down — across all trading locations including Olympic Way, external and internal concourses, hospitality, and the stadium store. This role works in close collaboration with the Fanatics Events team to ensure seamless execution across matchdays, concerts, and non-FA stadium events, driving consistency, stock accuracy, and operational excellence at every location. The Events and Inventory Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
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Cross-Functional Leadership:
- Partner with Supply Chain, Merchandising, warehouse teams, and the Fanatics Events team to coordinate deliveries, transfers, replenishment, and returns across all stadium retail locations.
- Coordinate with Wembley Facilities, stadium operations, and internal stakeholders on access, logistics, security, and operational restrictions to ensure event readiness.
- Lead event briefings and post-event reviews, ensuring actions are captured, assigned, and completed across all relevant teams.
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People Leadership:
- Lead and develop the core PREP team, creating skilled area ownership and clearly defined event responsibilities for every trading location.
- Coach supervisors and team members in stock handling, setup, replenishment, and event execution to build consistent capability and reduce dependency on individual knowledge.
- Allocate PREP resource across all stadium retail areas and hold the team to consistent standards through repeatable preparation and close-down routines.
Fan & Customer Impact (Obsessed with Fans)
- Ensure every event trading location — including Olympic Way, all concourse levels, hospitality, the stadium store, and Click & Collect — is stocked, equipped, and operationally ready before gates open.
- Integrate Click & Collect seamlessly into matchday and event plans so fans experience a frictionless collection journey regardless of event type or scale.
- Identify stock risks early and escalate requirements to protect sales opportunities and avoid gaps in fan-facing product availability during live trading.
- Coordinate retail readiness across all Wembley locations to deliver a consistently high standard of fan experience at every touchpoint, from the external concourse to Level 5 hospitality.
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Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Build detailed event operations plans covering stock, equipment, infrastructure, timelines, access, replenishment, and responsibilities — creating repeatable frameworks that scale across matchdays and major events.
- Develop and embed standardised preparation and close-down routines that reduce reliance on individual knowledge and improve event-to-event consistency.
- Support contingency planning for major events and resolve operational issues quickly and decisively during live trading.
- Use stock take data, negative stock reports, and inventory accuracy metrics to surface systemic issues and drive continuous improvement in event retail operations.
Ownership & Execution (Determined & Relentless Mindset)
- Own inventory readiness for all event retail locations, ensuring stock is accurately allocated and controls are maintained across event storage and trading areas throughout the event lifecycle.
- Control event-related labour and operational costs within agreed budgets while maintaining safe stock movement, storage, and working practices.
- Ensure all event retail equipment, tills, fixtures, signage, and consumables are available, tested, and correctly positioned ahead of every event.
- Support stock audits, loss prevention activity, and investigations, and maintain accurate event documentation in line with company procedures.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
- Strong experience in event retail, inventory, logistics, stock management, or high-volume retail operations.
- Proven ability to plan and deliver complex, multi-location operations against fixed event deadlines with strong attention to detail.
- Demonstrated experience leading teams in high-pressure, fast-paced event environments.
- Strong inventory control knowledge including stock take processes, negative stock reporting, and loss prevention awareness.
- Ability to build effective working relationships with a wide range of stakeholders including venue teams, warehouse operations, and head office functions.
- Experience building and embedding repeatable operational processes and standards across a team or site.
- Stadium, sports, or major-event retail experience is highly desirable.
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WORK LOCATION
On-site: Your work location will be onsite at Wembley Stadium
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
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