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University of Cambridge

Events Steward (casual work)

Cambridge
£12.71/hr
Posted about 21 hours ago
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Events Steward (casual work)

Deliver events alongside the spectacular collection of the Fitzwilliam Museum

£12.71 per hour, via Cambridge Casual Workers System

The Fitzwilliam Museum Events team run a broad range of events within the Museum setting, from lectures and dinners to special openings and private views.

We are now seeking Events Stewards with fantastic customer service skills to support our busy events programme. This is ‘casual work’ and shifts are offered when events are running so working hours vary and shift patterns are flexible - you accept the shifts you are able to work. Most of our events take place in the evening from 5pm and we have on average at least 4 events per month. There could also be the potential for additional daytime shifts during exhibitions.

Duties

  • Set-up and break-down for an event
  • Escorting guests and contractors through the museum
  • Greeting visitors on arrival
  • Light manual handling of tables, chairs, AV equipment and staging

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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Event stewarding is a physical role, with a requirement to be active throughout the shift.

Requirements

  • Superb customer service
  • Excellent timekeeping
  • Can-do attitude
  • Ability to think on your feet and respond to unexpected changes if necessary
  • Great communication skills to work with a wide range of clients and audiences

You will report to the Events Manager and work alongside colleagues from our Visitor Experience and Security teams, supported by our Duty Managers and Conservators. You’ll support our catering team and external contractors to carry out their work at the event and help escort and guide them around our building. You will work to the Museum’s Standard Operating Procedures to ensure the safety and security of the visitors, the collection and your colleagues.

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Available event shifts will be communicated two weeks in advance of the event, with further calls for support if necessary closer to the time.

About the Role

This is a great opportunity to gain experience within the Museum sector and events industry, as well as adding to your customer service experience.

How to Apply

To apply, please send a CV outlining your relevant experience and a cover letter explaining why you’d like to join the Event Stewards team to applications@fitzmuseum.cam.ac.uk with the subject line ‘Event Steward Application’.

Important Dates

  • Closing date – Sunday 30th August 2026
  • Interviews to be held – Weekend commencing 7th Sept 2026
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Skills

Customer Service
Communication
Timekeeping
Manual Handling
Event Planning
Problem Solving
Visitor Management

Location

Cambridge, England, United Kingdom

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