Events Team Manager

Competitive Range, up to £65,000
Perm | ASAP Start - 3 days in the office
Birmingham, West Midlands

Your role will be responsible for the line management, development and day-to-day leadership of the UK Events Team, alongside direct responsibility for the planning and delivery of key events. This is a “doer–leader” role, reflecting the current size and maturity of the team. You will be expected to lead from the front, remaining actively involved in the delivery of events while taking accountability for team performance, coordination and output. The team is responsible for the planning and implementation of internal and external events within the Medical Sector, including activity at our Medical Education Centre, national congresses, company events and mobile labs. You will directly manage the events team and ensure all activity is delivered in line with the agreed business strategy.

What you'll do:

• Take overall responsibility for the successful planning, coordination and delivery of UK events.
• Lead and prioritise team workloads across multiple concurrent events, ensuring deadlines and quality standards are met.
• Personally lead the delivery of key, complex or high-profile events where required.
• Coordinate end-to-end event activity, including course planning, administration, travel arrangements, logistics and post-event follow-up.
• Work closely with business operations to align event activity with organisational priorities and evolving business needs.
• Contribute to the continuous improvement of event processes, delivery and attendee experience.
• Build strong working relationships with internal teams to coordinate scheduling, bookings and operational requirements.
• Collaborate with Marketing to develop and improve event communications and supporting materials.
• Work closely with Compliance to ensure event activity and partner engagement operates within relevant policies and industry regulations.
• Support the training and onboarding of new starters across event systems, processes and ways of working.
• Line manage Events Coordinators and Events Assistants, including objective setting, performance management and professional development.
• Provide day-to-day leadership, guidance and support to ensure high standards of delivery and strong team engagement.
• Plan and allocate resources effectively according to event demand, priorities and capacity.
• Lead regular team meetings and ensure clear communication of priorities, responsibilities and expectations.
• Support the recruitment, onboarding and training of new team members as the function grows.
• Act as the primary escalation point for team queries, challenges and issue resolution.
• Maintain hands-on involvement in event delivery alongside leadership responsibilities.
• Take full ownership of the end-to-end delivery of selected events, particularly complex or high-profile activities.
• Support forward planning, including capacity planning, resource requirements and scalable delivery models.
• Contribute to the development of a more strategic, insight-led and scalable events function as activity continues to grow.
• Identify opportunities to improve efficiency, processes and ways of working across the events programme.