Provide Community
EWS Wellbeing & Community Navigator
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Main area EWS Wellbeing & Community Navigator
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday hours between 8am - 7pm and a Saturday 9am - 12pm)
Job ref
828-PROVIDE4265
Employer
Provide CIC
Employer type
NHS
Site
Provide Headquarters
Town
Colchester
Salary
£25,760 - £27,476 Per annum
Salary period
Yearly
Closing
13/09/2026 23:59
Job Overview
We are looking for a Wellbeing and Community Navigator to support individuals in making healthier lifestyle choices and improving wellbeing. You will conduct assessments to understand circumstances, identify barriers, and determine suitable support pathways. Through collaborative discussions, you provide advice and interventions on areas such as smoking cessation, weight management, emotional wellbeing, physical activity, and other lifestyle factors, empowering individuals to make informed health decisions. You will coordinate access to local community, healthcare, and social services, providing clear signposting when direct support is unavailable, and maintain up-to-date knowledge of partner organisations to ensure seamless service delivery. Ongoing support includes follow-ups, monitoring progress, and addressing emerging challenges while maintaining engagement and accountability.
Main duties of the job
- Engage individuals via phone or digital channels to assess readiness for behavior change, identify barriers, and determine tailored support. Accurately document findings to guide interventions.
- Collaborate with individuals to address health, wellbeing, and lifestyle needs.
- Deliver practical advice and interventions on smoking cessation, weight management, physical activity, and emotional wellbeing.
- Empower self-management and informed choices.
- Navigate clients through community, healthcare, and social services.
- Provide timely signposting and maintain strong knowledge of partner organisations for seamless support.
- Conduct follow-ups to monitor progress, tackle emerging challenges, and maintain engagement through proactive guidance.
- Support young people and vulnerable adults via the Single Point of Access, providing advice, guidance, and assessment while adhering to safeguarding and professional standards.
- Offer accurate, up-to-date information across health and lifestyle topics to promote long-term wellbeing.
- Maintain confidential client records using SystmOne and Priority Digital Health in line with information governance standards.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Eligible for NHS Pension
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Detailed Job Description And Main Responsibilities
Please see the attached job description for a complete list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 Health and social care
- Equivalent training and experience in health care setting
Desirable criteria
- Level 2 Health Trainer Qualification - Understanding Health Improvement (Royal Institute of Public Health)
- Level 2 Stop Smoking Cessation
Experience
Essential criteria
- Proven track record of engagement with people in a customer focused environment
- Excellent knowledge of the local community
- Knowledge of behavior change methods
- An understanding and knowledge of the main health issues affecting the local population
- Experience of working with individuals on a one to one basis in a health/social care setting
- Knowledge of the impact of barriers to health improvement
Skills & Aptitudes
Essential criteria
- Well organised and ability to prioritise workload
- Excellent communication skills both written and verbal
- IT skills and data imputing on SystmOne
- Able to manage own time and work unsupervised
- Able to work under pressure and in target driven environment
Desirable criteria
- Willingness to undertake further training as appropriate
Further Information
How will we contact you?
All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails. As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager. If you wish to contact the Recruitment Team, please do this via provide.recruitment1@nhs.net If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
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Checking progress on your application?
To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.
Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination. We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or provide.recruitment1@nhs.net.
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.
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