StepChange Debt Charity
Executive Assistant
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Ready to play a key role at the heart of an Executive Team where no two days are the same? Do you enjoy staying one step ahead, keeping things organised and helping senior leaders perform at their best? Are you looking for a varied role where you'll work in a fast-paced environment, build trusted relationships and make a real difference every day?
About The Role
As an Executive Assistant, you'll provide high-quality support to our Executive Team, helping senior leaders manage busy schedules, changing priorities and the demands of a fast-paced organisation.
Reporting to the Head of Executive Office, you'll be responsible for coordinating diaries, meetings, travel and key activities while ensuring our Executive Team is well prepared, informed and able to focus on leading the charity.
No two days are the same. One day you might be coordinating leadership meetings, collating briefing materials, organising an event, supporting an Executive Office project or responding to changing priorities across the Executive Team. You'll need to be organised, proactive and comfortable adapting quickly as priorities evolve.
Working as part of a supportive Executive Office team, you'll build strong relationships across the organisation and play an important role in ensuring everything runs smoothly behind the scenes. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and wants to build their experience by working closely with senior leaders across the charity.
What You'll Be Doing
Day to day, you'll:
- Provide proactive Executive Assistant support to members of the Executive Team, helping them manage busy schedules and competing priorities.
- Manage complex diaries, meetings, travel and inboxes, ensuring arrangements run smoothly and making the best use of Executive time.
- Coordinate leadership meetings, workshops, away days, events and wider Executive Office activities.
- Prepare and coordinate meeting papers, presentations, reports and briefing materials and take accurate meeting notes and actions.
- Support Executive Office projects and help coordinate organisation-wide activities.
- Build positive working relationships with colleagues and external stakeholders, acting as a trusted point of contact.
- Maintain accurate records, action logs and administrative processes.
- Work collaboratively with other Executive Assistants to provide seamless support and cover across the Executive and CEO Offices.
- Handle confidential and sensitive information with professionalism, discretion and sound judgement.
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About You
You'll be someone who enjoys organising, planning and making things happen. You stay calm under pressure, enjoy solving problems and take pride in helping others succeed.
You're proactive, adaptable and thrive in a busy environment where priorities can change quickly. You enjoy building strong relationships, working collaboratively and finding practical ways to keep things running smoothly.
Whether you're an experienced Executive Assistant or looking to build on your experience in an administrative, coordination or executive support role, this is an opportunity to work at the heart of the organisation, supporting senior leaders while developing your experience across a wide range of Executive Office activities.
You Will Bring
- Experience as an Executive Assistant, Personal Assistant or in a similar administrative or coordination role, within a busy and fast-paced environment.
- Excellent organisational and planning skills, with the ability to manage multiple priorities, anticipate needs, use initiative and adapt quickly as demands change.
- Strong communication and relationship-building skills, with the confidence to work effectively with senior leaders, colleagues and external stakeholders and a collaborative approach to working as part of a team.
- Excellent attention to detail, sound judgement and the ability to handle confidential and sensitive information with professionalism and discretion.
- Strong Microsoft Office skills, including Outlook, Word, PowerPoint and Excel, together with a proactive, flexible and collaborative approach to supporting others.
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You'll Thrive In This Role If You're Motivated By
- Purpose: Supporting the Executive Team to help more people across the UK overcome problem debt.
- Growth: Building your experience by working closely with senior leaders and gaining exposure to a wide range of Executive Office activities.
- Balance: Hybrid and flexible ways of working that support collaboration, wellbeing and high performance.
- Belonging: Joining a supportive and collaborative Executive Office team where teamwork, trust and continuous improvement are valued.
Equality, Diversity & Inclusion
Belonging is central to who we are. We're committed to building a workforce that reflects the people we support and creating a culture where everyone feels valued, respected and able to be themselves. We welcome applications from people of all backgrounds and experiences. If you need a reasonable adjustment during the recruitment process so you can perform at your best, just let us know—we're here to support you.
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