Tŷ Hafan Children's Hospice
Executive Assistant
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We have an exciting opportunity for an experienced and highly organised Executive Assistant to join our team.
About the role
In this varied, you will provide comprehensive PA and administrative support to our Chief Executive, helping them to manage their responsibilities efficiently and effectively. You will also support the wider Executive Team with specific activities, projects and areas of work.
Working closely with senior colleagues, you will coordinate diaries, meetings, correspondence, travel and events, while ensuring actions are recorded, monitored and progressed. You will play an important role in preparing for Executive Team, Board and committee meetings, including coordinating agendas and papers, taking accurate minutes and maintaining action logs.
You will communicate with a wide range of internal and external stakeholders on behalf of the Chief Executive and Executive Team, providing a professional and positive experience. You will also proofread and format reports and documents, support internal Executive Team communications and contribute to projects, governance arrangements and effective information management.
About you
You will be an experienced Executive Assistant with a strong track record of providing high-quality support. Exceptionally organised and comfortable managing competing priorities, you will be proactive, adaptable and confident using your own initiative while recognising when direction or escalation is needed.
You will have excellent written and verbal communication skills, with the ability to produce accurate, professional correspondence, reports, agendas and minutes. You will be meticulous in your attention to detail and able to proofread and format documents to a consistently high standard.
You will also bring:
- Experience of providing effective Executive Assistant or PA support at senior management level
- Excellent administrative, organisational, planning and problem-solving skills
- Experience of coordinating senior-level meetings and taking accurate minutes
- The ability to manage diaries, actions and deadlines effectively
- Strong interpersonal skills and the ability to build positive relationships with colleagues, Trustees and external stakeholders
- Excellent judgement, tact and discretion, with a commitment to maintaining confidentiality
- Advanced Microsoft 365 skills and a willingness to learn and use new technologies
- A proactive, flexible and positive approach, with the confidence to take ownership of tasks and see them through to completion
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This is a part-time role working 22.5 hours per week, across four or five days. We can offer flexibility around working days and hours, which will be discussed and agreed during the process.
Please email careers@tyhafan.org if you would like to ask any questions in regards to working days/hours.
The role operates on a hybrid basis, with the postholder typically working on-site at our Sully hospice three days per week and remotely for the remainder of their working time.
Our Benefits
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to hours)
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance- death in service benefit
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Free secured parking
About Us
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
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Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Salary: £17,850-£19,165 (depending on experience) - (FTE salary £29,750-£31,941)
Please note: we may close the vacancy earlier should sufficient applications be received.
Agencies need not apply.
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