Executive Assistant

LONDON, UK (Hybrid Working - 4 days in the office per week)

A benchmarked salary between £47,000 to £56,750. Your salary level is determined by skills and experience within our progression framework.

COMPANY OVERVIEW

Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams.

Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages.

Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

ROLE OVERVIEW

The Executive Assistant will provide exceptional support to the EMEA CEO and CMO, helping to keep the leadership team organised, connected and effective. The role will involve managing complex diaries, travel and communications, supporting key executive meetings, and ensuring actions and follow-ups are well coordinated.

Alongside day-to-day executive support, you will also support the planning and delivery of selected agency programmes, meetings and events, working with colleagues across the business to ensure they are well organised and run smoothly.

The role requires someone who is highly organised, proactive and detail-oriented, with excellent communication skills and the confidence to build strong relationships with senior stakeholders across the business. You will be comfortable managing competing priorities, using good judgement and taking ownership of tasks to ensure everything runs smoothly.

RESPONSIBILITIES

• Diary & Calendar Management: Own complex, proactive diary management for senior executives, coordinating internal and external meetings across multiple time zones and anticipating potential conflicts before they arise.
• Travel Coordination: Arrange and manage international travel, including flights, accommodation, visas and transport logistics, ensuring seamless end-to-end itineraries.
• Inbox & Communication Management: Provide occasional inbox support, prioritising urgent matters and helping executives stay focused on the most important issues.
• Agency Initiatives: Support the planning and delivery of selected agency initiatives, such as all-agency meetings, Crouded House and the Build Better Board. This will include coordinating logistics, working with stakeholders and supporting the preparation of presentations and materials.
• Expense Management: Manage the submission, reconciliation and administration of executive expenses and corporate credit card transactions.
• Meeting Support: Coordinate the preparation and delivery of monthly Channel and Forecasting meetings, including executive presentations, cross-functional inputs, meeting materials, minutes and follow-up actions to ensure accountability.
• ExCo Coordination: Coordinate key ExCo meetings, including agendas, materials, actions and follow-ups, working with senior stakeholders across the business to ensure meetings run smoothly and actions are progressed.
• Event Planning: Coordinate internal and external events, including leadership meetings, dinners, conferences, panels and other client-facing activities.
• Business Coordination: Work closely with colleagues across the business to coordinate meeting materials, information and follow-up, ensuring communication is clear and everything is prepared in a timely manner.
• Executive & Wider Business Support: Provide reliable administrative and organisational support to members of the Executive team and wider business as required. The role will involve balancing competing priorities and requests, using good judgement and strong organisational skills to ensure timely and effective support.