JPMorgan Chase & Co.
Executive Assistant
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Join a high-performing Private Bank team where your support helps drive a seamless experience for colleagues and stakeholders.
You'll play a critical role in keeping priorities moving and ensuring day-to-day operations run smoothly. If you enjoy ownership, variety, and working in a fast-paced environment, this role offers an exciting opportunity to make an impact.
As an Executive Assistant in the International Private Bank, you will provide dedicated support to a Team Lead and their stakeholders. You will help us stay organized and effective by managing priorities, coordinating logistics, and supporting day-to-day operations. We are looking for someone who exercises sound judgment, handles sensitive information with discretion, and takes a proactive, solutions-oriented approach in a fast-paced environment.
Office Requirement: This role is in-office five days per week.
Job Responsibilities
- Manage complex, high-volume calendars, acting as a gatekeeper and primary point of contact for scheduling requests and enquiries.
- Coordinate internal and external meetings, including conference room bookings, videoconference logistics, agendas, attendees, and catering when required.
- Arrange and oversee complex domestic and international travel, including itineraries, changes, and related logistics.
- Monitor and escalate incoming issues and concerns, ensuring deadlines and deliverables are met and stakeholders are kept informed.
- Produce high-quality written communications, including emails, messages, and correspondence for individuals at all levels of the organization.
- Manage technology requests through internal systems and follow up through completion.
- Support onboarding activities for new employees, coordinating access, equipment, and key set-up requirements.
- Process invoices and travel and expense claims, ensuring compliance with firm policies and submission requirements.
- Serve as a point of contact for policy and process-related questions.
- Provide ad hoc coverage for other Executive Assistants as needed.
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Required Qualifications, Capabilities, and Skills
- Experience providing executive-level administrative support in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
- Excellent interpersonal skills with the ability to build effective working relationships across levels and functions.
- Strong written and verbal communication skills with confidence interacting with senior stakeholders.
- Demonstrated ability to prioritize multiple tasks, anticipate needs, and adapt to changing priorities.
- Ability to handle confidential information with discretion and sound judgment.
- Proven ability to remain calm under pressure while delivering a high level of service.
- Proficiency in Microsoft Office applications and Concur.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting senior leaders within financial services or professional services.
- Experience coordinating international travel and complex meeting logistics.
- Familiarity with employee onboarding processes and expense management systems.
- Experience working in a high-volume, deadline-driven environment.
- Ability to identify process improvements and implement effective administrative solutions.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
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