LSH Auto

LSH Auto is seeking a highly organised and proactive Executive Assistant to provide comprehensive administrative support to our managing director & senior management team. The successful candidate will play a vital role in ensuring the efficient running of day to day operations, managing correspondence and scheduling meetings. This is an excellent opportunity for a detail oriented professional to contribute to the smooth functioning of a dynamic automotive company.

Hours: 40

Salary: £33,000 - £35,000 (dependent on experience)

Key Responsibilities

• Provide full diary management support to the Managing Director and, where required, members of the Senior Leadership Team, including complex scheduling, meeting prioritisation and conflict resolution
• Arrange internal and external meetings, including leadership meetings, board-style meetings, retailer meetings, partner meetings, supplier meetings, manufacturer-related activities and ad hoc business reviews
• Coordinate meeting rooms, hospitality, refreshments, technology requirements, visitor arrangements, attendee lists, room layouts and supporting materials
• Prepare and circulate agendas, meeting papers, briefing notes, presentation packs and supporting documents
• Attend selected meetings to capture notes, decisions and action points, then follow up with relevant stakeholders to ensure progress is made
• Provide broad administrative support to the Managing Director and Senior Leadership Team, including drafting, proofreading and formatting correspondence, reports, letters, presentations and internal communications
• Maintain organised records, files, contact lists, trackers, key documents, business updates, operational follow-up notes and executive administration materials
• Support selected customer correspondence on behalf of the Managing Director, including acknowledgements, updates, follow-up communications and complaint tracking
• Liaise with internal teams to obtain information, chase responses and ensure customer, complaint and stakeholder matters are followed through to conclusion
• Escalate sensitive, confidential or high-risk matters appropriately, maintaining a professional and customer-focused approach at all times
• Organise UK and international travel, including flights, hotels, transport, itineraries, travel packs, accommodation, hospitality and logistics for visiting executives, partners and stakeholders
• Process expense claims accurately and promptly, and support senior leaders with mileage, bookings, travel administration and approvals