Executive Assistant

• Support marketing and product moments

  • Keep the CMO and CPO connected to what's happening across their respective orgs, surfacing what they need to know and filtering what they don't.
  • Manage external relationships on the CMO's behalf: partners, agencies, press, and industry contacts.
  • Support the CPO's coordination across product, engineering, and design leadership, and with business-unit stakeholders on Virtual Clinics.

• Build better systems

  • Use AI and automation tools to remove repetitive work, build efficient workflows, and support projects across both teams. Test new tools early and share what works with the wider EA team.
  • Simplify or retire processes that no longer serve either team. Create repeatable templates, and keep shared drives and collaboration spaces usable.
  • Improve how information moves through both orgs so decisions and context don't get stuck with one person.

• Lead as part of the team

  • Run and manage company all-hands and team town halls end to end, for marketing and product.
  • Own workshops from start to finish: planning agendas with executives, preparing materials, and facilitating on the day.
  • Act as a culture leader for both the marketing and product teams, and partner on engagement and recognition work.
  • Plan detailed domestic and international travel for both executives, and manage expenses, invoices, and POs.

Your Experience

Must Have

• At least 4 years of executive support or comparable professional experience, including time supporting VP+ leaders.
• A track record of driving work independently in an ambiguous, fast-moving environment, with the judgment to know what needs an executive decision and what doesn't.
• Exceptional organisation, record-keeping, and documentation skills - including keeping two executives' priorities straight without letting either drop.
• Excellent writing and editing. You can draft a memo or a deck in an executive's voice, and switch voice between two different executives.
• Strong project planning and time management, with experience running projects that involve people who don't report to you.
• Critical and creative thinking, proactive problem solving, and the capacity to exercise considerable judgment and initiative.
• High emotional intelligence in listening and communication, and the ability to handle highly confidential information with discretion.
• Comfort adopting new AI and automation tools quickly, with a habit of testing and sharing what works.
• Proficiency in Google Workspace or comparable Microsoft and Mac tools, plus Slack, Jira, or similar.
• Very responsive to email, Slack, and other requests.

Nice to Have

• Experience supporting a marketing, brand, or communications organisation, and familiarity with how campaigns and launches come together.
• Experience supporting a product organisation, and familiarity with product planning, releases, and cross-functional delivery with engineering and design.
• Formal project management experience.

What Success Looks Like in the First Year

• Both the CMO's and CPO's calendars reflect their stated priorities, and they consistently arrive prepared.
• A meaningful share of the recurring admin work in this role has been automated or removed.
• Leaders across the business come to you first when they need something from the CMO or the CPO, and trust the answer they get.

How We Work

We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.

You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.

What You'll Get

We support impact with meaningful reward. Here’s what that looks like:

• Competitive salary and annual reviews
• Opportunity to participate in Flo’s performance incentive scheme
• Paid holiday, sick leave, and female health leave
• Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
• Accelerated professional growth through world-changing work and learning support
• In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
• 5-week fully paid sabbatical at 5-year Floversary
• Flo Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, Equity and Inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.