Key Responsibilities

Executive Support

• Managing a complex diary across multiple clients and time zones
• Prioritising meetings and protecting executive time
• Managing correspondence
• Coordinating domestic and international travel and itineraries
• Preparing agendas, briefing notes and meeting papers
• Tracking actions and ensuring follow-up is completed
• Managing expenses and executive administration
• Acting as the first point of contact where appropriate

Agency Coordination

• Helping manage the day-to-day running of the agency
• Coordinating client timelines and project deadlines
• Maintaining project trackers and ensuring nothing falls through the cracks
• Updating client reports and monitoring coverage
• Scheduling internal meetings and managing action plans
• Supporting agency systems and improving internal processes
• Liaising with suppliers and external partners

Client & Business Development Support

• Assisting with proposals, presentations and credentials
• Coordinating new business opportunities and follow-up
• Updating agency case studies and marketing materials
• Supporting award submissions and speaking opportunities
• Maintaining contact databases and CRM systems
• Helping prepare strategic documents and client presentations

Events & Hospitality

• Supporting the delivery of press trips, launches and client events
• Coordinating guest lists, invitations and logistics
• Liaising with venues, suppliers and partners
• Assisting with VIP hosting when required
• Supporting event planning from concept through to delivery

Marketing & Communications

• Supporting the agency’s own communications and social media
• Updating website content and agency collateral
• Coordinating photography, imagery and marketing assets
• Helping identify opportunities to raise the profile of Pepper & Seed

About You

You’ll be someone who thrives in a fast-moving environment and genuinely enjoys making other people more effective. You’ll be naturally organised, proactive and resourceful, with the confidence to take ownership and the judgement to know what matters most. You’ll enjoy variety, love solving problems and take pride in delivering work to an exceptionally high standard. Most importantly, you’ll enjoy becoming an integral part of a growing business.

Skills & Experience

We’re more interested in attitude, initiative and potential than ticking every box. Ideally you’ll have:

• Experience as an Executive Assistant, Personal Assistant, Operations Coordinator or similar role
• Outstanding organisational and planning skills
• Excellent written and verbal communication
• Exceptional attention to detail
• Strong Microsoft Office and Google Workspace skills
• The ability to manage multiple priorities simultaneously
• A calm, professional and positive approach
• Excellent interpersonal skills and confidence dealing with senior stakeholders

Experience within luxury hospitality, travel, communications, events or a creative agency would be an advantage but is not essential.

Why Join Pepper & Seed?

This is an opportunity to work directly with the Founder of a growing luxury communications consultancy and play a meaningful role in shaping its future.

You’ll enjoy:

• A varied and rewarding role where no two days are the same.
• A beautiful office at Hartham Park with flexible hybrid working.
• Exposure to internationally recognised luxury travel and hospitality brands.
• Opportunities to attend industry events and client launches.
• Potential travel within the UK and internationally.