J.P. Morgan
Executive Assistant to Head of Compliance
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Executive Assistant to Head of Compliance
Location: Canary Wharf, Bank Street
Contract: 6 months
Work Setup: Onsite - 5 days in the office, 9AM - 5PM
We are looking for an Executive Assistant to support the EMEA Chief Compliance and Operational Risk Officer and the wider Senior Leadership Team. You will deliver executive support, operational coordination, and people leadership, ensuring effective team coverage and driving operational excellence. Working closely with stakeholders, you will manage change, improve processes, and lead projects that enhance efficiency and support business objectives.
Who We Are
JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services—including consumer banking, investment banking, commercial banking, and asset management—to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth.
What You'll Do
- Deliver high-quality executive administrative support to senior leaders and their teams, ensuring seamless day-to-day operations.
- Supervise and support Business Assistants in partnership with the Assistant Manager, including monitoring staffing, attendance, and holiday coverage to maintain effective team support.
- Collaborate with business managers, Human Resources, and support functions to enhance service delivery and provide guidance on performance, development, and employee-related matters.
- Conduct regular check-in conversations and facilitate performance review activities, fostering a culture of continuous feedback and development.
- Build and maintain strong relationships with stakeholders to support effective communication and drive change initiatives across the business.
- Coordinate end-to-end onboarding and offboarding activities for employees and contractors, ensuring a smooth transition and compliance with internal processes.
- Lead and implement projects and process improvements from planning through execution, while maintaining team documentation, process guides, job descriptions, and managing office operations and technology coordination requests.
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What You Bring
- Experience providing executive-level administrative support in a complex environment, ideally within banking, law, or corporate sectors at C-suite level.
- Proven experience managing, coaching, and developing team members.
- Ability to handle highly confidential information with discretion and professionalism.
- Strong organisational skills with the ability to manage multiple priorities and adapt to change.
- Excellent verbal and written communication skills, with strong stakeholder management capabilities.
- Proficient in Microsoft Excel and other Microsoft Office applications, with knowledge of organisational policies and procedures.
- Strong problem-solving and decision-making skills, with the ability to influence and collaborate at all levels.
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What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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