Executive Business Partner

Department

Finance & Operations

Employment Type

Full Time

Location

Any hub

Compensation

£45,000 - £50,000 / year

Description

To provide high-quality executive, operational and administrative support to the Chief Finance & Operations Officer, Chief Engagement Officer and Chief Customer Officer, enabling effective coordination, decision-making, stakeholder engagement and delivery across finance, operations, engagement and customer-facing activity. The role will act as a trusted business partner to the three Executive leaders, ensuring priorities are organised, actions are followed through, meetings are well prepared, information flows effectively and cross-functional activity is coordinated professionally and discreetly.

Key Responsibilities

• Provide proactive diary, meeting, inbox and workflow support to the Chief Finance & Operations Officer, Chief Engagement Officer and Chief Customer Officer, helping them manage priorities, deadlines and commitments effectively.
• Coordinate Executive meetings, leadership discussions, customer or stakeholder engagements and internal working groups, including agenda planning, preparation of papers, accurate note-taking and follow-up of actions.
• Act as a professional first point of contact for internal and external stakeholders, ensuring enquiries, requests and issues are handled promptly, appropriately and with discretion.
• Prepare, edit and format reports, presentations, briefings, correspondence and decision papers for Executive, Board, funder, customer and stakeholder audiences.
• Track actions, decisions, risks, commitments and follow-up activity across finance, operations, engagement and customer workstreams, escalating matters where required.
• Support planning and coordination across key organisational priorities, including commercial activity, stakeholder engagement, business planning, governance, reporting cycles and organisational change.
• Arrange travel, accommodation, meetings, events and logistics for the Executive leaders, ensuring arrangements are efficient, cost-effective and aligned with organisational policy.
• Process expenses, purchase orders and routine administration accurately, ensuring compliance with internal finance, procurement and approval processes.
• Maintain confidential records, contact lists, meeting packs, trackers and shared documentation in a clear, organised and accessible way.
• Build effective working relationships across teams, helping to improve coordination, communication and follow-through between Executive leaders and colleagues.
• Anticipate upcoming requirements, identify potential pressure points and take practical action to keep deadlines, meetings and deliverables on track.
• Handle sensitive, confidential and commercially important information with sound judgement, professionalism and integrity.