Office Management & Workplace Engagement

• Oversee the effective day-to-day operation of the EMEA offices, including facilities, suppliers, equipment, purchasing, and workplace requirements.
• Provide dotted-line support to the US-based People & Culture team, acting as a local point of contact for EMEA and helping coordinate people-related activities as needed.
• Help coordinate the logistics of new-joiner onboarding and employee moments (welcomes, milestones, and events) in support of a positive workplace experience.
• Support internal communications, employee engagement, and workplace initiatives.
• Assist with Health & Safety and workplace compliance requirements.

Business Operations

• Coordinate cross-functional projects and key business initiatives across EMEA.
• Maintain leadership action plans, ensuring clear ownership, deadlines, and follow-through.
• Coordinate the EMEA operating calendar, including leadership meetings, annual planning, and business reviews.
• Support the General Manager and Leadership Team in tracking strategic priorities, KPIs, and key actions.
• Coordinate leadership presentations and business reviews, ensuring timely and accurate inputs from functional teams.
• Support governance, audit, compliance, and business documentation where required.
• Act as a central coordination point between EMEA leadership and global functions.
• Provide flexible support to other departments during busy periods, assisting with ad hoc tasks, projects, and operational priorities as required.

Supervisory Responsibilities

None.

Education and/or Experience

• Experience in executive support, office management, business operations, or a similar role.
• Excellent organisational, planning, and prioritisation skills.
• Strong attention to detail with the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills.
• Professional, discreet, and confident handling sensitive information.
• Strong Microsoft Office 365 skills.
• Experience coordinating executive meetings and international travel.
• Experience in project coordination, business operations, or supporting people/workplace initiatives would be advantageous.

Personal Attributes

Proactive, organised, and solutions-focused, with a strong sense of ownership and follow-through. You will be calm under pressure, adaptable to changing priorities, and comfortable working with stakeholders at all levels. Above all, you will be collaborative, approachable, and willing to step in wherever needed to help the EMEA organisation operate effectively.

Competencies

Covation Global’s competencies are grounded in our Core Values (Integrity, Simplicity, Priority, Agility) and Strategic Pillars (Rider Centricity, Collaborative Innovation, Operational Excellence).

• Integrity: We do what we say. Operates with honesty, transparency, and accountability at every step; honours commitments to partners, riders, and colleagues, and builds trust through consistent, responsible decisions.
• Simplicity: Complexity is a tax. Delivers clarity, ease, and purposeful design in everything; streamlines processes, removes unnecessary steps, and focuses on what matters most.
• Priority: Focus on what matters most. Ruthlessly prioritises the critical few over the trivial many, concentrating energy and resources where they drive the greatest value and outcome.
• Agility: Speed is precision in motion. Moves with purpose, speed, and adaptability; embraces change, thinks creatively, acts decisively, and responds quickly to shifting needs and market conditions.
• Rider Centricity: Keeps the rider at the centre of decisions. Anticipates needs and works to deliver best-in-class experience, better quality, and better value across every brand and function.
• Collaborative Innovation: Develops game-changing solutions inspired by the rider, supported by collective research and shared expertise, and validated by business results; challenges the status quo to drive improvement.
• Operational Excellence: Delivers results with lean, efficient execution. Drives continuous improvement across products, processes, operations, costs, and service, while maximising value for the organisation.
• ESG & Responsible Growth: Supports sustainable innovation, ethical operations, and positive community impact, ensuring growth is achieved responsibly and with integrity to people and the planet.

Language Skills

• Excellent written and verbal communication skills in English; able to communicate professionally with leadership, staff, visitors, and global functions.
• Additional European language skills an advantage.

Mathematical Skills

• Comfortable working with budgets, purchasing, KPIs, and business data relevant to office and operations coordination.

Reasoning Ability

• Ability to prioritise, plan, and solve problems independently across multiple concurrent responsibilities, exercising sound judgement and discretion.

Computer Skills

• Strong Microsoft Office 365 skills required.
• Familiarity with travel or project-coordination tools an advantage.

Physical Demands

This is an office-based role. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the employee is regularly required to use a computer and communicate with colleagues, leadership, and visitors. Occasional flexibility across international time zones will be required.

Work Environment

This role is office-based at the Bedfordshire, UK office. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions. The work environment is professional and collaborative, supporting the EMEA Leadership Team and coordinating with global functions across the UK, Europe, Asia, and the USA. The noise level is usually low to moderate.